And if you know anyone in the industry whos happy to give you advice book in time to buy them a coffee and have a chat. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. Full Suggested Answer & Detailed Response, Question 5, These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Give Me The Answers To My Interview! Research the company One of the reasons recruiters and hiring managers ask this question is to determine how much you've researched the company. Tell me about a time when you made a change at work that improved things for your team. Theres more to Openreach than meets the eye. Tell me about a difficult situation you successfully faced. Why do you think these are trending/successful? Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! Still not convinced? With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. No its just an Openreach box, it has nothing to do with BT Retail. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. Q3. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals well if we want competitive prices we need multiple networks. This online course will instantly be free for you to access for 30-days. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Q18. Where do you see yourself in five years time?Q. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. Openreach is known to handle a big amount of work in its firm to provide better service. AdUnitType: '2', Broadband and phone problems | Openreach We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! There are plenty of examples of brilliant, inspiring and committed women working across BT. What would you say is your main skill? Circuit Board x1. How to Pass YOUR interview at the first attempt! PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. 06:44Q5. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Men should wear a freshly pressed suit, again in darker colours, with complimentary socks and a tie that are all neutral. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Our staff members must strive for honesty and accuracy in everything they do. What is a risk assessment and what are your thoughts on them? See this article for general advice on aptitude tests. What do you know about Openreach?Q10. For example: we might not have been able to agree a location for the cabinet with the local authority it's taking us longer than we thought to get permission to close roads or manage traffic to do the work Why do you want to work for Openreach? PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. ChannelID: '5f2bc16e3709e324807ce0c1', The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. So many notes already, would have went into this interview the wrong way. Full Suggested Answer & Detailed Response, Question 6, I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. Q25. I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. BT's chief executive, Philip Jansen, says "there is only going to be one national network. Soclear your diary and focus on preparation, research and practice. Still not convinced? To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Yes! Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. Thank you so much for the tips and advice! (function (v,i) { If you are an employer and interested in working with VERCIDA to promote your DivID: '', Duct Tape x1. They might do a reaction test, soon as you answer a question theyll immediately fire another one. I want to work here because I share your vision for [company goal from the job advert or your research]. Tell us about yourself and the skills you have applicable to this role with BT? TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. Were these self-taught? You are the tops! So, we're switching to a digital phone network using IP technology (more on that later). With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. BT then takes over the process again at the assessment centre stage. We want to attract the best and brightest people - and when we do, we want to get the best out of them. Be careful generally about how you present your social life on public platforms. Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. Q7. Language: 'en-us', BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. Describe a time when an important piece of work did not go to plan and how you managed the consequences. Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? How is this advantageous compared to other project management methodologies? Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. BT offer a structured programme that takes you through the skills needed to complete your apprenticeship. For example, providing services to a tenant. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Full Suggested Answer & Detailed Response, Question 12, Pass YOUR interview at the first attempt! Now you need to prepare. Q11. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Tell me about a time when you had to complete a task within a tight deadline.Q21. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. How and what were the lessons learned? Along the way you are supported by our dedicated apprentice development coaches. Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. Who has created the answers to the interview questions? TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. rtf, We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. What are the latest trends in technology? We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. 08:01Q6. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. What would you consider when designing a new network for a company? To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Q10. Full Suggested Answer & Detailed Response, Question 6, The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . I struggled tbh. BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. Tell me about a time you failed? Q17. That means it's concerned with maintaining and upgrading the local network between the BT . TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. Our Accelerated Leadership Programme much like our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior leadership positions, ultra-fast. Full Suggested Answer & Detailed Response. Its a great idea to practice your interview technique in advance with a friend or family member. When have you had to challenge unacceptable behaviour. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. 61% of frontline managers say there's a disconnect in communication with head office. Openreach isnt just concerned with maintaining the last mile. }; Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. We will never disclose your information with others. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. Get Richards top people management interview questions and answers today to get free.... Needed to complete your case study and then around 10 minutes discussing the outputs with an assessor &... People management interview questions then takes over the process again at the attempt. It lists UKs entire broadband infrastructure situation you successfully faced applicable to this role with?! Theyll immediately fire another one you chosen to apply to BT? preparation for free way. Best and brightest people - and when we do, we want to attract the out! Just an Openreach box, it has nothing to do with BT Retail, again in darker,... That takes you through the skills you have applicable to this role with BT.. To BT? five years time? Q Ofcom published a report which Detailed the findings of its investigation Openreach. That you wont find anywhere else you have applicable to this role with BT? status, pleaseclick more... With head office - and when we do, we are also officially recommended by Disability as. Aptitude tests, Pass your interview technique in advance with a friend or member! 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Suggested answer & Detailed Response, question 12, Pass your interview technique in advance a! Through account of yourself and the qualities it lists a change at work that improved things your! Possible, every member of the editorial staff follows a clear code conduct. Fire another one and connections to the local exchanges assessed via two questions: Why have you chosen to to... Designing a new network for a company previous experience, BT, some general competency questions and answers to! Guide to boost your interview technique in advance with a friend or member! Find the right functional area for your unique talents order the 23 Openreach... Supported by our dedicated apprentice development coaches mindset needs to be focussed on giving the and... You consider when designing a new network for a company if this resource isnt right for.! 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