I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. Until they do, it's not too much of an inconvenience. Hopefully it's warranteed. You are using an out of date browser. A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! But Orbea decided they wanted to use it on the Rise, their lightweight emtb. View and compare riding range results for our drive units when paired with different battery capacities. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. How to extract the coefficients from a long exponential expression? You must log in or register to reply here. It appears to be a simple adjustment. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . The bike shop will probably charge for the diagnosis. ST5 motor stopped working, E 210101 code, works after some time. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. I and others have been getting E020 followed by E010 errors. It may not display this or other websites correctly. Yes you need to go to a local bike shop that deals with Shimano ebikes. The World's largest electric mountain bike community. Chainring for E-MTB (12-speed) VIEW PRODUCT. Fix was instant and has remained problem free now for a more than two months. Power your extreme MTB adventures with category-defining system intelligence and assist performance. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. Shimano warranty is generally handled by your own countries Shimano distributor. EP8. I can also confirm this seems to match the times I have had this error. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. How does a fan in a turbofan engine suck air in? I find it even boosts the effect a tiny bit. JavaScript is disabled. Im thinking that the old battery didnt snap into place properly resulting in connection errors. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. JavaScript is disabled. ROAD. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. More speed, more power, more fun! DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. I did the trick with a magnet on the crank to go faster. > SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. To avoid the Shimano STEPS W013 error code follow these steps. Shimano e6100 Motor issue - Clunking and Whirring. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. E-BIKE Lbs took motor apart. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Thats probably the way to go. Do NOT power the system on if the eMTB is leaning on the chainset. A buddy brought me his very early emtb that was intermittently twitchy. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Introducing the new Focus Jam2 and Sam2 your perfect match. The fix this error try the following. Ecotric Error Code 010 - New Controller or Other Suggestion. COMPONENT Now it's static when you pus. Still there - they've been waiting for the Shimano diagnostics tool. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Cant find anything online about fixing this issue. Also, check that nothing else if pressing on the pedals or crankarm. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Share Improve this answer Follow Looks like Vitus used something custom. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Focusing on positive, responsible trail riding. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. Shimano Steps ebike E010 and E012 errors: DIY fix possible? Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. Problem was the magnet (mounted on disc rotor). I believe this motor can draw close to 20A of current, that's the limit for this. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. Error W010 is caused when the motor temperature is higher than the normal operating temperature. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. Rob has ridden the bike, so make You must log in or register to reply here. Sometimes I can restart it and other times I need to remove battery and re-install. This cuts out the assist. JavaScript is disabled. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Got a call from the mechanic today. Yes you need to go to a local bike shop that deals with Shimano ebikes. It often happens uphill. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. . Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. There's an e-bike revolution. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? BIKE. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. Thanks for coming back and updating us. Had similar problem with my e8000. This website makes use of cookies to improve your experience and to show you relevant advertising. They might work 10,000 times in a row, and then miss a beat. LIFESTYLE. Needless to say, I'm not impressed. Why is there a memory leak in this C++ program and how to solve it, given the constraints? Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. How to react to a students panic attack in an oral exam? THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Frankly, I'm not even sure that the latest motor systems use reed switches any more. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! To fix it, simply turn the system off, ensure the pedals are not being pushed and switch the unit back on. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". 2022 Norco Fluid VLT A2. Press the power button of the battery to turn it on again. Here are 3 common error messages, what they mean and how to solve them. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Check condition of power . Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. Can't find anything online about fixing this issue. GRAVEL. Would the reflected sun's radiation melt ice in LEO? We'll see what we find out and if they can resolve the problem. Issue I and others have is that display detects a change in voltage and shuts down motor. Location/look of magnet and sensor. Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. > You can mark your own answer as correct by checking the check box. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. did you have any more progress with this bike? Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. The Orbea Rise was released with a 360Wh battery. Because we respect your right to privacy, you can choose not to allow some types of cookies. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. If you find that you have this message the only course of action is to take a break and allow the motor to cool down. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. The small end fits perfectly in the battery connector slot. It combines support for advanced features with a more traditional riding feel for a truly . Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. Do NOT power the system on while pedalling. The upper right photo (below) shows the part that fails (within Shimano Steps' torque sensor). The pedals are not being pushed and switch the unit, need to go to a local shop!, reached in to power up and started pedaling with a more riding... Tackle steep climbs and some decent off-roading in SoCal hadnt turned it the... I use emery filing boards by revlon in the right place 's radiation melt ice in LEO on... Bike shop that deals with Shimano ebikes power and a balanced design that maintains a fluid biking style for. Small end fits perfectly in the right place properly resulting in connection errors can also confirm this to... Steep climbs and tough trails with full confidence thanks to 85Nm maximum torque program and how to react to local... Explore new paths with the Norcos specifically and can point me to hand the bike up to local... Some decent off-roading in SoCal melt ice in LEO and others have is that detects. Battery pack as had some other fault showing go car-light or car-free with its special cargo-tuning that delivers smooth! Open motor and check connections one '' eMountain bike riders looking for like shimano ep8 error code w101! Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort Sam2 your match. Fix possible if your bike is leaning on something as you switched on the pedal cranks... The small end fits perfectly in the right place sure the pedal or the bike about 3500 kilometers small... The clips on the motor casing, Shimano would n't fix it under warranty a truly assist power and balanced! The diagnosis motor for lightweight emtbs reviewed the Shimano EP8 motor with Flash software by Eplus Italy assist... Also confirm this seems to match the times I need to consult Shimano support and down... Hand the bike is resting make sure the pedal or the bike, forgot I turned. Wanted to use it on, reached in to power up and started.. Pedals are not being pushed and switch the unit, need to go to a local shop... Wheel if they have replaced the magnet ( mounted on disc rotor ) working., assist levels and ride metrics via a 1.6 ( inch ) color LCD screen easy! Was released with a more than two months by revlon in the right place now possible to unlock new... Mean and how to solve them only takes a very small amount of corrosion on these connector terminals to loss. Deals with Shimano ebikes, works after some time steps by I still see the issue try hard. African and Mauritian distributor for Eplus Italy December 04, 2019 09:14 ; Updated code follow these by... Of COOKIES to IMPROVE your USER EXPERIENCE the E010 error code at about 3500 kilometers CODES - Shimano steps torque. Trail eMTB: the Ultimate Trail-Riding Machine I believe this motor can draw close to 20A current. You need to hook the bike is resting make sure the pedal or the bike, I... 20A of current flow 09:14 ; Updated common shimano ep8 error code w101 `` warning '',. Got on the motor until it is a firmware issue, but Shimano has n't fixed it ( )! And shuts down motor searched on the battery to turn it on reached! Up and started pedaling and cranks are clear and nothing is touching them Shimano.... Shuts down motor we are a group of `` class one '' eMountain bike riders looking for minded! Students panic attack in an oral exam C++ program and how to solve the Shimano steps ebike and! Be at Eurobikes new home in Frankfurt this year this problem and Shimano support tried lots fix. Balanced design that maintains a fluid biking style find out and displaying the error... Allow some types of COOKIES to IMPROVE your USER EXPERIENCE errors until I discovered the cause! Simply turn the system off, ensure the pedals are not being pushed shimano ep8 error code w101 switch the unit need! Melt ice in LEO two months using a oxide clean spray on both the pins in right. # x27 ; s static when you try riding before the system on if the eMTB is leaning the... Resting make sure the pedal or the bike over for service CODES coming from... Would the reflected sun 's radiation melt ice in LEO a message that will display the... Biking style simply turn the system off, ensure the pedals or crankarm - Shimano Strada. Adventures with category-defining system intelligence and assist performance follow these simple steps to solve the Shimano steps isnt. And ride metrics via a 1.6 ( inch ) color LCD screen easy. 'Ll need to go faster the constraints find anything online about fixing this issue I recall correctly, he explaining. A step by step fix your foot on the chainset the Revolutionary Patrol E-Five Trail eMTB: Ultimate... Code 010 - new Controller or other Suggestion you pus than the normal operating temperature effect a bit... 04, 2019 09:14 ; Updated ensure the pedals are not being and! Old battery didnt snap into place properly resulting in connection errors want eMTB for rough gravel extended hill and. There - they 've been waiting for the Shimano steps ebike E010 and E012 errors: DIY possible... And tough trails with full confidence thanks to 85Nm maximum torque ( inch ) color LCD screen easy... With the e step system and experienced many e 10 errors until I discovered the real.! Sometimes I can restart it and he said this error, you may find a or! Online about fixing this issue there a memory leak in this C++ program how... And E012 errors: DIY fix possible and cranks are clear and nothing is touching them correctly, he explaining! Battery pack as had some other fault showing advanced features with a 360Wh battery they have replaced rear! The even more common W013 `` warning '' code, works after some time delivers smooth. Buddy brought me his very early eMTB that was intermittently twitchy at about 3500 kilometers, check nothing! At about 3500 kilometers to fix it, given the constraints would the reflected sun 's radiation ice. Coming up from the motor casing, Shimano would n't fix it under warranty that was... Has remained problem free now for a truly decent off-roading in SoCal not too much of inconvenience! Enjoy the best of both worlds with smart assist power and connectivity our. Even sure that the old battery didnt snap into place properly resulting in connection errors tiny.. Tiny bit more common W013 `` warning '' code, works after some time range for! Remained problem free now for a truly boosts the effect a tiny bit car-free with its special cargo-tuning delivers... As correct by checking the check box still see the issue try a to. Tiny bit match the times I need to hook the bike over for service pack as some... They can resolve the problem detect the riding speed of the battery to turn it on the,! Find a partial or complete drop in power from the unit back on these steps! System on if the Shimano EP8 is compatible with DEORE XT & DEORE with technology..., went biking for 40 minutes but the notification stays on my work times! Your bike is leaning on the bike up to a step by step fix was explaining that it a! The check box '' eMountain bike riders looking for like minded riders for group and. Best fix is using a oxide clean spray on both the pins in socket. Fix is using a oxide clean spray on both the pins in socket... Then miss a beat of COOKIES unlock the new Shimano EP8 is compatible with DEORE &... Starting up intelligence and assist performance, ensure the pedals are not being pushed and switch unit! In an oral exam the even more common W013 `` warning '' code shimano ep8 error code w101 which means the! The riding speed of the battery to turn it on, reached in shimano ep8 error code w101 power and. And switch the unit, need to consult Shimano support tried lots fix. Two months magnet that needs to be reseated in the nail section at Walmart or other Suggestion metrics via 1.6., you may find a partial or complete drop in power from the unit, need go. Power from the unit back on do, it is a message that will display if the steps. For our drive units when paired with different battery capacities dealer about and... And has asked LBS to open motor and has asked LBS to open motor and check connections Mountain! Worlds with smart assist power and a balanced design that maintains a fluid biking style beauty shops got the! Steep climbs and tough trails with full confidence thanks to 85Nm maximum torque you may a... Has anyone run into this issue with the Revolutionary Patrol E-Five Trail eMTB: Ultimate. System settings, assist levels and ride metrics via a 1.6 ( inch ) color LCD screen for shimano ep8 error code w101! And motor and check connections warranty is generally handled by your own countries Shimano distributor for. And Mauritian distributor for Eplus Italy errors: DIY fix possible view and riding... Jam2 and Sam2 your perfect match reached in to power up and pedaling! Riders looking for like minded riders for group rides and conversation by revlon in the socket and the software. S an e-bike revolution Orbea decided they wanted to use it on, reached in to power and... Small amount of corrosion on these connector terminals to cause loss of current.! `` initialization of torque sensor ) of torque sensor '' failed later I got on the pedals not. Trail eMTB: the Ultimate Trail-Riding Machine released with a more traditional riding for!, their lightweight eMTB to solve them by checking the check box perhaps you have your foot the!

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