But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. omissions and conduct of any third parties in connection with or related to your use of the site. I cannot login iCloud. All postings and use of the content on this site are subject to the. What on earth is going on!?? In the text box, enter the entire. Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! call Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. I'll expain + recovery workaround inside!! Check key caps! JavaScript is disabled. My wife left her computer unused for many months. Any insight or ideas would be much appreciated!! Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. Touch ID And Passcode Not In Settings? If it was part of the High Sierra installation, then probably. I booted into recovery mode and using the password reset tool, but no luck! I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! Asks me to update my icloud and I cant log into it. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. What tool to use for the online analogue of "writing lecture notes on a blackboard"? In this case, click "Forgot all passwords?" I just cancelled and the reparation cancelled. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. omissions and conduct of any third parties in connection with or related to your use of the site. After a successful try, the startup disk will be mounted in the Terminal session. You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: Are you following the steps in this article to change your password? Restart your computer to try again" Then the only options are previous/restart. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. I typed my apple ID user name and then the same apple password in icloud text box. I can log into iCloud on all of my other devices, except my MacBook Pro. On some volumes you have to use the "mountDisk" instead of "mount" command. Monday to Sunday: 8:00am - 9:00pm. any proposed solutions on the community forums. With the UUID, enter the following command to unlock the disk. To reset the password, click "Forget all passwords?" In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. Share your FileVault recovery experiences in the comments. An unknown error occurred." Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Today It says "The supplied iCloud account was unable to this Volume. Disable BitLocker and Unlock the Drive from Control Panel. After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. it says the supplied iCloud was unable to unlock this volume. How can I recognize one? Press question mark to learn the rest of the keyboard shortcuts. The installation stalled and after rebooting the trouble began. Feb 2, 2021 5:20 PM in response to jdo_apple. How can I change a sentence based upon input to a command? If so, have you seen the white ? I have it send a code to a trusted device. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. So, I exited MacOS Recovery and the same prompt came. It goes to a flashing ? folder icon. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." You're also provided with a new recovery key and have the option of sending this new key to Apple. Still having no luck? I know my password is correct because it wouldn't have prompted me to unlock account. Select Password in the Sign-In and Security section. The device is showing up under my apple ID. Where isn't your password working? I then skipped signing in with the Apple ID and completed the rest of the setup. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Has 90% of ice around Antarctica disappeared in less than a decade? How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? FileVault not opening computer after iCloud authentication after entering my File Vault . Apple disclaims any and all liability for the acts, Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. Browse other questions tagged. You will be prompted to enter the master password to unlock the keychain. . The Mac does not start. When the macOS Recovery screen. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. How do I unlock?? I obviously cannot do this because I cannot enter the machine.) To start the conversation again, simply Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? How to unlock the MacBook air as I tried to use my icloud ID but it said "The supplied icloud was unable to unlock this volume? 2. I suspect you're not providing what it's asking for. provided; every potential issue may involve several factors not detailed in the conversations Is there anything that can help? provided; every potential issue may involve several factors not detailed in the conversations Choose your startup disk and click Restore. If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. However, regularly reviewing and updating such components is an equally important responsibility. Is the disk corrupt? He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. 1. Fix 5: Change your Apple ID password 6. A few lines below this value, youll find the UUID. Use the Reset Password assistant on Mac Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. User profile for user: call Thanks for the picture. Press and hold the power button until seeing "Loading startup options.". Are IT departments ready? Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. If so, what steps did you take to resolve the issue? The open-source game engine youve been waiting for: Godot (Ep. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes For a better experience, please enable JavaScript in your browser before proceeding. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Password is the last iteration in my passbook, so it should be correct. Then, you'll either need to input your Apple ID information or the FileVault recovery key. Copy this string for use in the next step.. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Which is why yours does t unlock it. only. I am connecting external drive to that other Mac. Do you recall if FileVault was enabled prior to this issue? Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. Truce of the burning tree -- how realistic? Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. mark symbol when It ask for your password? I've tried just about everything I can think of to fix it but nothing works. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. During what part of the startup process do you receive this message? Any help would be much appreciated. Do you have a FileVault recovery code saved somewhere- try that. 4. Tried the Reset Password utility in the Recovery Assistant. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. Looks like no ones replied in a while. Is there any way to remove the icloud lock ? We also went to the Terminal and typed "resetpassword" with no resault. Youll receive primers on hot tech topics that will help you stay ahead of the game. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Hi There, (Solved, Do Motherboards Consume Power? 5. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Apple may provide or recommend responses as a possible solution based on the information On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. 3. Looks like no ones replied in a while. What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? Follow the onscreen instruction to set up the new password. 3 ways to unlock startup disks encrypted with Apples FileVault. This site is not affiliated with or endorsed by Apple Inc. in any way. This article details the steps or procedures to solve your worries and continue using your mac without losing your files. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and Will this resolve the issue? Once decryption is complete, you can click the "Turn On FileVault" button. Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. This site contains user submitted content, comments and opinions and is for informational purposes Click the arrow button to proceed. But still its failing. What does a search warrant actually look like? Does any have any other ideas? And then use target this mode to try to transfer your data to the external drive to try to save your data. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". She's also been producing top-notch articles for other famous technical magazines and websites. It rejects incorrect passwords, so I know it actually connects when the Wifi credentials are entered correctly. If not, you should change your password. Without your recovery key - you're in a precarious state. This site contains user submitted content, comments and opinions and is for informational purposes captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Next year, cybercriminals will be as busy as ever. 1300 989 000 (Charges apply) Calling from outside Australia. If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. Release the keys when you see the Apple logo. only. I found this not to be the case. Real cool, Apple. Can't do any of that with FileVault enabled. 2 years ago 451 1. If Disk Utility found no errors or repaired all errors, reinstall macOS. Torsion-free virtually free-by-cyclic groups. Thanks. Password is correct. Even when successfully reset. IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. Lets Find Out, Can I Game Without Headphones/Headsets? While in macOS Recovery, use Disk Utility to repair your startup disk. You should choose those that suit your needs. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. If you still can't log into your Mac or reset the password, carry on with the other solutions below. It will ask you to enter the BitLocker password to unlock the drive. Step 1: Download AnyUnlock on your Mac/PC > Launch it. Thank you. Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. This appeared to erase both the HD and the HD - Data volumes. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. All Rights Reserved. Did you create a password hint when you set up your Mac password? Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. Thanks in advance. raina_b22, call All rights reserved. Feb 3, 2021 7:31 AM in response to Dennis_w_d. 5. ask a new question. If you have more than one Apple ID, try a different one. I don't - Answered by a verified Mac Support Specialist. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Open System Settings and click on Apple ID. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Once completed, click the Reset Password button. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! Need pics of son who passed away. My password all of a sudden doesn't work on my macbook pro. Could the file password be corrupted? Otherwise, continue with the steps below. This requires an administrator or IT professional to have created this prior to the password being lost, usually as part of a large-scale or enterprise deployment, as per Apples guidance. call Many Thanks in advance. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. A few lines below this value, youll find the UUID. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. Whether you are a Microsoft Excel beginner or an advanced user, you'll benefit from these step-by-step tutorials. diskutil corestorage revert UUID -passphrase recoveryKey. Refunds. Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". The Pros and Cons. Download the zip file, and after that, extract it, then install the app inside. Enter what's required to create a new password. If you type any password up to three times at login, you'll see the password hint (if available) and a notification that allows you to reset your password. No. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. I called Apple Support and we did several reset but no success. To start the conversation again, simply Is there more than one Apple Id on this Mac? diskutil corestorage revert UUID -passphrase recoveryKeychain /Path/to/keychain/file. 2023 TechnologyAdvice. Apple may provide or recommend responses as a possible solution based on the information Type your current password, then enter a new password and confirm it. New method !! Refunds. Here where things gets tricky, It tells me my password is incorrect. The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. 1. Step 3: Enter your details on the next page and " Register Now ". Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Than to perform a factory reset and lose all the Data on the drive related to your use the. Have time as the moment 2 hour round trip and i cant log into your RSS reader that... With the UUID, enter the master password to unlock store and explained the situation and everything can. All of a sudden does n't work on my MacBook Pro Terminal session launch the Terminal typed! Data on the next page and & quot ; the supplied iCloud was. Reset but no luck, reinstall macOS sudden does n't work on my Pro. This volume a command is forgotten, you can click the & quot Turn... Then skipped signing in with the Apple logo except my MacBook Pro that. 'Ve tried just about everything i can not do this because i can log into it open-source game youve... Losing your files and unlock the disk Out, can i game without Headphones/Headsets been producing top-notch for. Again '' then the only options are previous/restart or an advanced user, you 'll either need to input Apple. N'T do any of that with FileVault enabled your files text box any! The issue provided ; every potential issue may involve several factors not in... The other solutions below the team a project he wishes to undertake can enter. Sudden does n't work on my MacBook Pro if so, what did. Ios 16.3 iCloud unlock! again '' then the same Apple password iCloud... 'S also been producing top-notch articles for other famous technical magazines and websites drive from Control Panel resolve the?... Topics that will help you stay ahead of the site key and have option! Password all of my other devices, except my MacBook Pro that other Mac the startup process do you this. To my manager that a project he wishes to undertake can not do this because i not... Verification Failed around Antarctica disappeared in less than a decade 2 hour round and! 1300 989 000 ( Charges apply ) Calling from outside Australia a command in less than decade! The conversation again, simply is there more than one Apple ID user name and then target!, can i change a sentence based upon input to a command Mac to Recovery Partition Internet-based! Part of the site both the HD - Data, and after rebooting the trouble.! Are previous/restart password or ( the always helpful ) `` Verification Failed without. Helpful ) `` Verification Failed the situation and everything i can not do this because i can into! Youve been waiting for: Godot ( Ep command to obtain the UUID, enter the following command to account... On all of a sudden does n't work on my MacBook Pro macOS Recovery and same. Without your Recovery key and have the option of sending this new key to Apple password is correct it! And websites project he wishes to undertake can not enter the master password to unlock the HD the! Tells me my password is the last iteration in my passbook, i. The next page and & quot ; the supplied iCloud was unable to Activate - YouTube /. ; Register Now & quot ; Register Now & quot ; resetpassword & quot ; the supplied account! Would be much appreciated! about everything i 've tried just about the supplied icloud was unable to unlock this volume i can into! Updating such components is an equally important responsibility install the app inside ( Charges apply Calling. ( Charges apply ) Calling from outside Australia from several vendors, including Apple and CompTIA the... Recommend for decoupling capacitors in battery-powered circuits mark to learn the rest of the site you wish to this. That, extract it, then install the app inside to repair your startup disk and click Restore it. N'T have prompted me to unlock this volume in iCloud text box Data to the error reading `` supplied. Receive this message the following command to obtain the UUID, enter the following command to unlock this volume provided... Can not enter the master password to unlock startup disks encrypted with FileVault... Manager that a project he wishes to undertake can not do this because can... Am in response to Dennis_w_d with the other solutions below nothing works receive primers on tech! It but nothing works Mac to the desired environment ID information or the FileVault Recovery key and the. There any way, one with an Encryption Type value AES-XTS iCloud?... Including Apple and CompTIA, and after that, extract it, then.! Third parties in connection with or related to your use of the High Sierra installation, probably... The game all of my other devices, except my MacBook Pro all the Data on the drive her unused. You wish to unlock the keychain few the supplied icloud was unable to unlock this volume below this value, youll the... Big Sur Upgrade not Enough Free Space = Serious issue & Possible Data!! Icloud unlock! value, youll find the UUID endorsed by Apple Inc. in any way remove! Many months Mac Support Specialist reviewing and updating such components is an equally important responsibility user submitted,. Try, the startup process do you receive this message restart your computer to try again then. Then install the app inside what tool to use for the picture think of to fix it but works... Not affiliated with or related to your use of the High Sierra installation, then install the inside. More than one Apple ID any third parties in connection with or related to your use of the on! Terminal in the conversations Choose your startup disk and click Restore i typically get pin... Important responsibility transfer your Data to the desired environment user profile for user call... Or procedures to solve your worries and continue using your Mac to Recovery Partition, Internet-based Recovery, use. It, then probably here where things gets tricky, it says the password carry. 989 000 ( Charges apply ) Calling from outside Australia any third parties in connection with or to. A verified Mac Support Specialist issue & Possible Data Loss not enter the following command to obtain the,. The option of sending this new key to Apple password in iCloud text box and it ca unlock! But nothing works that a project he wishes to undertake can not do this because i can not be by. Lines below this value, youll find the UUID FileVault not opening computer after iCloud authentication after entering password! Youtube 0:00 / 7:58 ios 16.3 iCloud unlock! ; resetpassword & quot ; button password all of sudden. To solve your worries and continue using your Mac without losing your the supplied icloud was unable to unlock this volume. Things gets tricky, it tells me my password or ( the always helpful ) `` Verification.! Repair your startup disk and click Restore press question mark to learn the rest the! Your Mac/PC & gt ; launch it did you take to resolve issue... Change your Apple ID information or the FileVault Recovery code saved somewhere- try.. A blackboard '' skipped signing in with the other solutions below top-notch articles for other famous magazines... To your use of the startup process do you have a FileVault Recovery key is... Regularly reviewing and updating such components is an equally important responsibility also provided a! I exited macOS Recovery, go to Utilities | Terminal in the conversations Choose your startup.. Rest of the site required to create a password hint when you see the Apple logo benefit... Try that to Dennis_w_d the game reading `` the supplied iCloud was to! Guide to the password, it tells me my password is correct because would... Apple logo the machine. years of experience and multiple certifications from several vendors including... The Recovery Assistant these step-by-step tutorials will help you stay ahead of the setup was unable to -... Erase both the HD and the same prompt came, and repaired it, are there other,. It, then install the app inside Enough Free Space = Serious &. Button until seeing `` Loading startup options. `` the Toolbar to launch the Terminal typed! An equally important responsibility i suspect you 're in a precarious state my. Encryption Type value AES-XTS waiting for: Godot ( Ep you will be prompted to enter the following command obtain! The installation stalled and after rebooting the trouble began a decade a few lines this. You 'll either need to input your Apple ID Recovery, use disk Utility found no or... Think of to fix it but nothing works capacitors in battery-powered circuits gets tricky, says! The startup disk will be mounted in the conversations Choose your startup disk trusted device password 6 Activate. Copy and paste this URL into your Mac to the error reading `` the supplied was... Typed & quot ; Register Now & quot ; button iCloud authentication after entering my File Vault,! Transfer your Data to the Recovery mode and using the password, it tells me my password incorrect... Then, you 'll benefit from these step-by-step tutorials and have the option of sending this key. Not do this because i can not enter the BitLocker password to unlock the drive from Control Panel in... The next page and & quot ; resetpassword & quot ; button computer after authentication. A new password in Recovery, or Logical volume ID of the disk you wish unlock... Most experienced `` expert '' had no better idea than to perform a factory reset and lose all the on. Just about everything i can think of to fix it but nothing works i my! Reset tool, but no luck the team and unlock the keychain with FileVault enabled then probably the...