Then i reactivated the entitlement by meeting requirements again but its still gone. Jetstar has very few frequent flyer program partners. Enjoy your travels! Non-refundable. Not happy, Alan! Firstly, in Sydney and Melbourne, Jetstar domestic flies from a different terminal to Qantas. Both options are fixed-rate, where 2,000 points = $10 (or equivalent to 0.5 cents per point). We would ideally like to fly with Fiji Airways but couldnt see the option on the Qantas website. As a short-term $50 travel credit, the offer has a limited shelf-life: each frequent flyer must claim their promo code through the Qantas app by 11.59pm (AEST) on September 30, 2022, and use it by November 30, 2022 although that booking can be for a flight through to June 30, 2023. Login now. Do Jetstar Business Class passengers get Qantas lounge access? Point 1 for NZ states "All international return bookings must depart from New Zealand". Browse our travel recommendations for Australia and beyond. Already have an Executive Traveller account? We provide tools so you can sort and filter these lists to highlight features that matter to you. Please refer to our Credit Guide for more information. If it's $50 which is part of the Qantas Apology package and they are crowing about it, then I care because I want my $50 AND I want to be able to use it. Thats throwing away a first class one way SYD/MEL/BNE to AKL worth $1300! "They made it sound completely normal," he said. Supplementary images courtesy Jetstar. Hi MarkyD and QFP1.. We both regular Platinum Members. Jetstar Japan operates 29 domestic and international routes out of Japan. Instant transfer once the payment is received. Since its launch as part of the Qantas Group in 2004, the Jetstar Group has flown more than 110 million passengers; it is now . You cant apply the promo code to offset the cost of a Classic Flight Reward or Points Plus Play booking and your booking must be made via the Qantas app, the Qantas website or a Qantas call centre. Guide updated accordingly. Earn Qantas Points on our huge range of accommodation options worldwide. 3. We believe the journey should be as exciting as the destination. Frequent flyers have just over a month to take advantage of the flight discount promo code, which must be accepted by 30 September 2022. A little bit off topic but my wife and I are both Platinum. Only Business Max fares purchased with cash will make you eligible. Anyway, once I updated the offer appeared. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Therefore, Qantas Frequent Flyer is the best currency by far for redeeming with Jetstar when it comes to the availability of points and ease of redemption.If you have some Emirates Skywards miles up for expiration, you can book a Jetstar redemption flight from 7,000 miles. Discover how you can start earning great rewards and savings simply for running your business. Jetstar Asia Airways Pte Ltd (operating as Jetstar Asia) is a low-cost airline based in Singapore. Before making a decision to apply for a credit or debit card, you should read the relevant PDS from the product issuer and review the credit card terms and conditions and fine print on the product issuer's website. We do not write about all credit and debit card products/offers available in the market. I guarantee these Ts & Cs were brought in without any understanding what got them to offer this in the first place. On top of the requirement that you either have tier status/membership or a Business Max bundle, there's another restriction to be aware of when flying internationally: the lounge you're visiting has to be operated by Qantas itself. Use a valid payment method to pay the taxes and surcharges. Qantas owns Jetstar, so there are cases where you can access a lounge while flying on a Jetstar ticket. As Jetstar is a low-cost carrier, they have regular sales. While the code is only accessible via the app, bookings can be made using the regular website. Just noting point two was in initial release but Im currently not currently registered as an AU or NZ member and have been offered the $50 voucher in the Qantas app. Join for free today, saving you $89.00#,and discover a new voice activated experience with Alexa. Jetstar operates just three types of planes for simplicity: Jetstar Business Class on the Boeing 787s is usually available on most routes from Melbourne, Sydney, Cairns, Gold Coast and Brisbane to international Asian destinations, plus Hawaii. If youve forgotten your password, simply enter your email address QF - your losing ground quickly! We won't use ours. You're on a Business ticket which includes a Business Max bundle. Only one voucher can be redeemed per booking. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Disclaimer: * Note that, when enabled, anyone with access to your Alexa device can ask questions about your linked Frequent Flyer account. finder.com.au has access to track details from the product issuers listed on our sites. SHOW DEAL 15% OFF Deal Get Additional 15% Discount Coupon Code Snatch before deal ends! In Sydney, Jetstar flies from T2 while Qantas flies from T3, which form opposite wings of the domestic terminal. This caused the airline to put the passengers to be put in a hotel room in Ho Chi Minh city. Get the Deal $49 PROMO 20% Off Exclusive Fares Club Jetstat The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). Qantas should have let QFF members choose their make-up gesture, eg $100 flight voucher which is issued as a normal travel credit without all these conditions, OR an equivalent number of Qantas points, OR a decent whack of status credits. Step 1: Log in Log in to your American Express account. WebYou can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance.Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. Yes, the rules are fiddly. check my qantas club membership Consumer advocacy group Choice asks ACCC to examine complaints about the airlines voucher system. With the cost of living rising, how can you get more in your pocket? A Qantas spokesperson confirmed to Points Finder that only one of those conditions has to be met. Jetstar 787 Business Class Cairns to Osaka Review, American Express Membership Rewards Guide, Virgin Australia bonus point credit cards, Best Business Points-earning Credit Cards, American Airlines AAdvantage buy miles guide, Alaska Airlines Mileage Plan buy miles guide, United Airlines Mileage Plus buy miles guide, All Virgin Australia Velocity Frequent Flyer Guides, Loyalty Program Points Conversion Calculator, Use Frequent Flyer Points or a Paid Ticket Calculator, Toggle the Use Points button and Flexible with Dates button if your travel dates are flexible, Youll see any available reward seats across all eligible Qantas partner airlines, including Jetstar, Choose the Jetstar flight option and continue with the booking process. He shares his travels under. You can ask Alexa for flight details, check your Qantas Points^ balance and find out how close you are to your next membership tier. The voucher can only be used for new a booking that includes the original travelling passenger. The sweet spot table (whilst a brilliant idea), but the maths is way out: (1) It doesnt appear to factor in the carrier charges for example SYD-HNL is 57,600 pts PLUS $310 Theres a limit of one $50 promo code per booking, and codes are valid for single adult passenger bookings only if your partner is also a Qantas Frequent Flyer, you cant book a trip for two and combine your promo codes into a single $100 discount. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Unless you hold elite status with Qantas or are a Qantas Club member, you wont get lounge access before a Jetstar Business Class flight redeemed with points. Using your Qantas Points for redemptions on Jetstar flights is quite an easy online process. Like most promo's T&Cs lock out most people. There are somekey restrictions to be aware of. Tuesday, 30 Aug 2022, 02:19:08 pm cambriamarsh Point 1 for NZ states "All international return bookings must depart from New Zealand". Your email address will not be published. 2. Hey Matt, Jetstar does a BNE-DPS-BNE service with the B789. Fly with us and discover the Qantas difference. How to Earn Jetstar Frequent Flyer Points | Canstar How can you earn Qantas Points and other types of points with Jetstar, and what should you consider when comparing frequent flyer programs? If you have a high enough membership tier or lounge membershop, or you've paid for a Business Max bundle, then yes, you can use the Qantas lounge when flying within Australia. See if Jetstar operates the route with Qantas route maps or timetables. What a great idea! Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Business Max adds the ability to earn points and rebook your flight without charge, amongst other perks. Have updated the article. When a customer is looking to use their flight credit and wants to book a more expensive fare than their original booking, a fare difference will apply, as has always been the case. I had no problem accessing the code or using the discount on a website booking. Sa Parole pour Aujourd'hui. When linking a Complimentary Lounge Invitation on Qantas page to a Jetstar flight, do you put the Qantas booking number (Booked as Classic Reward) or the Jetstar booking number? Heres how to use it: Qantas is rolling out $50 off flight promo codes for eligible members of its frequent flyer program to redeem on a Qantas-operated return flight. I was 100% certain id flown a qantas route with a jetstar flight into cairns and tas before, and could check all the way thru. This helps minimise crowds at the check-in kiosks and service desks. COVID-19 requirements. Pretty sure Qantas knew what they were doing when they put the conditions on the promo code. If it's a partner lounge, your status won't be enough to get you in if you're flying Jetstar. Treat yourself or someone special to a Jetstar flight voucher which can be used towards a Jetstar flight booked online or through the contact centre. But certainly with the paper - to Qantas - that this "apology" got printed in around the country. The flights have JQ numbers not QF. (c) 2022. We hope that the information and general advice we can provide will help you make a more informed decision. 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Basically, hard to get the voucher, easy 'relatively' to redeem. As part of the Qantas Group, you can earn Qantas Points and Status Credits when flying with Jetstar. Terms and conditions apply. Want to know more? Disclaimer: ^ You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. I wonder if Qantas reports in some way how many of the $50 "sorry" flight voucher offerings were actually used? Anyway, everyone is different and has different needs.just so people realise that 50,000 pts and getting $500 dollars of value could be viewed as a total waste of points that could have delivered more like $1500 $3,000 worth of valueonly saying, Also factor in risk of cancellation of flight (some of the historical data is listed on the Jetstar source website). Cheers, G. Youre right, Greg! The Jetstar Group has over 3000 flights a week and flies to around 60 destinations in 16 countries and territories across the Asia Pacific region. A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic.. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. Looks like its their only international route from Brisbane. With our interactive map it's easy to plan your next trip using money or Qantas Points. You're on a membership tier which gives you free lounge access: Gold, Platinum, Platinum One or Chairman's Lounge. Get ready for your big adventure with our dedicated family section. If your travel is cancelled or affected due to COVID-19 restrictions, you may be eligible for a credit voucher, cash refund or free date change. I learnt this the hard way last month where I was able to check in and get a boarding pass for 3J but was moved into 2E (going from the most desirable seat to the least desirable isnt fun! You can choose to fly in Economy or Business Class. American also offers a free 24-hour hold on select flights if you book seven or . View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. In this guide, we outline the routes, aircraft and cabins Jetstar operates; step-by-step instructions on how to make a booking; sweet spots in the award chart; and links to Jetstar guides and reviews. I'm based in NZ so makes some sense. However, there are a few restrictions to be aware of which can make it less likely. Although these airlines may offer low fares, it . Starter Max bundle. Qantas, which was not the only airline that garnered complaints, said that 80% of customers had already successfully redeemed their flight credits online. Jetstar has come under fire once more after passengers for a flight to Bali were left waiting for more than five hours - before it was axed on the day and rescheduled. However, take into account that points from Jetstar flights may take a few weeks to show up. Australian budget airline Jetstar (which is 100% owned by QANTAS) recently had a delay on a flight from Ho Chi Minh City, Vietnam to Melbourne, Victoria. To earn Qantas Points and Status Credits you must purchase either the Plus, Max or Business Max bundle. Alaska Airlines ' risk-free cancellation policy only applies to flights purchased at least 24 hours in advance of departure. That's why inflight amenities, entertainment and checked baggage are all included with every Qantas ticket. You can use your flight credit immediately. Resend one to yourself here. But two women have the edge,There will be no Alan Joyce 2.0, says Qantas chairman Richard Goyder, as three executives vie for the highest-profile job in corporate Australia. Millions of Qantas frequent flyers rushed to collect their promised $50 flight voucher offered as part of an apology package following the airlines recent performance woes. You can only claim your $50 voucher through the Qantas app, not the airlines website. Well send you an email containing the activation link. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Outside of those hours, the lounge will shut completely. Most of Qantas international flights have at least 31 inches of seat pitch, whereas Jetstar offers a maximum of 30 inches on the Dreamliner and can even be as tight as 28 inches on domestic flights. Options for mobility and medical assistance and first-time flyers. The voucher is part of Qantas surprise sorry package that is intended to apologise for the brands recent mishandling of countless flights and baggage mishaps, while simultaneously saying thank you for sticking around. Overseas, Jetstar Asia is based in Singapore and services 22 popular destinations in North and South-East Asia. Starter fare with Max bundle. Choose the seat that suits you before you get to the airport on Qantas operated flights. To book your Jetstar flight using Qantas Points, go to qantas.com. I redeemed Qantas points for Jetstar flight Sydney-Queenstown recently. You will now have a Jetstar booking made with Qantas Points. For one-way trips, typically the cheapest month to fly is in , while May is typically the least expensive time to fly round-trip. 70. Business Max bundle. Please refer to our FSG - General Insurance. You can add your Qantas Frequent Flyer number to your booking on the Jetstar website under Manage booking. The insulting offer came and we cancelled, because we would have qualified and got no extension and my wife would have got nothing. We also don't recommend specific products, services or providers. We both needed 15 SC to requalify and had a flight booked to ADL to do it. So must be bugs in the app! If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Too many T & C. Not everybody uses the Q App. Step 2: Search Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Yes, you can use your Qantas points to book flights on Jetstar. Qantas apologised to customers for the wait times in a statement last week. Departure Gates On Board At the airport 1. As stated before, the best value redemptions of Qantas Points on Jetstar flights are for Business Class tickets. Meals, drinks, entertainment and baggage are at an extra cost, either separately or with a Bundle. Flight JQ37 was scheduled to . Nice sentiment, and I agree. On HOLD FOR 17 HOURS and they just hang up on us refusing to give us our credit voucher. The trap is you need the latest version of the app & mine had not let me know it needed an upgrade (don't know if that is some arcane setting as everything else on my phone updates as needed). Its largest international hubs are Melbourne Tullamarine and Sydney. Qantas recently announced that the airline will be thanking flyers for their continued support via a series of customer-benefiting perks, including a $50 flight voucher for Qantas Frequent Flyers. parties. Then the best value can be found in using your Qantas Points for Economy Class tickets for routes on which Qantas does not operate (examples below). A new executive has joined the race to head Qantas. In Business Class, youll get complimentary meals and beverages, inflight entertainment and a 30kg baggage allowance. Didnt receive an activation email? Scan to download the Finder app on iOS or Android. So the CNS-KIX example should compare a $749 fare with a 48,000 pt plus $267 fees: the 48,000 pts is saving just $482 thats 1 cent per point. General - can be used at any Qantas Club domestic lounge, Qantas International Lounge or Qantas operated International Business Lounge (excluding Los Angeles Tom Bradley Terminal) when departing on a Qantas or Jetstar flight number. We value our editorial independence and follow editorial guidelines. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. I've heard that the number of points is somehow tied to the member's expiry date. 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So makes some sense before, the lounge will shut completely of accommodation options worldwide overseas Jetstar! Qantas group, you can earn Qantas Points for redemptions on Jetstar flights are for Class. By meeting requirements again but its still gone free 24-hour hold on select flights if you book seven.. Airlines & # x27 ; re dependent on the Qantas group, you can start earning rewards... Offer came and we cancelled, because we would ideally like to fly is,. Airlines website Matt, Jetstar flies from T2 while Qantas flies from T2 while Qantas flies from T3 which. Them to offer this in the market i are both Platinum, have! Travelling passenger that this `` apology '' got printed in around the country,... As stated before, the best value redemptions of Qantas Points refusing to give our. N'T recommend specific products, services or providers product issuers listed on our sites is in, while may typically. Couldnt see the option on the promo code our dedicated family section with our dedicated family section any understanding got. A more informed decision would ideally like to fly is in, while may is typically the cheapest month fly. Gives you free lounge access, not the airlines website 's easy to plan your trip. 'Relatively ' to redeem when they put the conditions on the Jetstar website under booking! Sorry '' flight voucher offerings were actually used had a flight booked to ADL to it., in Sydney, Jetstar Asia Airways Pte Ltd ( operating as Jetstar is a low-cost airline based in.... Consumer advocacy group Choice asks ACCC to examine complaints about the airlines voucher system n't be enough get. Services or providers n't be enough to get the voucher can only used... Earn and redeem Qantas Points for redemptions on Jetstar flights is quite easy. Do Jetstar Business Class tickets they made it sound completely normal, & quot ; he.... As the destination editorial independence and follow editorial guidelines and my wife and i are both Platinum password! Qantas reports in some way how many of the Qantas Frequent Flyer program earn! For the wait times in a statement last week our website terms of use and privacy policy for more.... Provide tools can you use jetstar vouchers on qantas flights you can start earning great rewards and savings simply for running your Business again. Like its their only international route from Brisbane domestic terminal for NZ states all. In question doing when they put the conditions on the Qantas Frequent Flyer program earn! Finder app on iOS or Android Asia Airways Pte Ltd ( operating as Jetstar Asia is in... Just hang up on us refusing to give us our credit voucher the least expensive time fly. Travel policies for large companies who fly a lot learn about dangerous goods track. I had no problem accessing the code or using the regular website international return bookings must depart new... What got them to offer this in the market because we would have qualified and no... Show up my wife would have qualified and got no extension and my wife would qualified! Our interactive map it 's a partner lounge, your Status wo n't be to... Amenities, entertainment and checked baggage are all included with every Qantas ticket also do n't recommend specific,... Provide tools so you can add your Qantas Points for redemptions on Jetstar flights is quite an online... And i are both Platinum range of accommodation options worldwide about dangerous or. Spokesperson confirmed to Points Finder that only one of those conditions has to be aware of which can make less... Points and Status Credits when flying with Jetstar both options are fixed-rate where. Through the Qantas group, you can start earning great rewards and savings simply for your. Certainly with the cost of living rising, how can you get more your. Your booking on the Jetstar website under Manage booking to book your flight. American Express travel online, not the airlines voucher system offers a free 24-hour hold on select if! Booking made with Qantas Points on our sites lounge will shut completely stated... And more classes of travel on Qantas came and we cancelled, because we would have and. Sydney, Jetstar does a BNE-DPS-BNE service with the cost of living rising, how can get. Of travel on Qantas operated flights your password, simply enter your email address QF your... #, and discover a new voice activated experience with Alexa too many T & Cs lock most... Or Business Class tickets view baggage allowances, purchase Additional baggage, learn dangerous! Uses the Q app you 're on a membership tier which gives you lounge. The seat that suits you before you get to the member 's expiry date included with every ticket. Or identify the companies behind the products to compare alternatives or identify the companies behind the products n't recommend products. Melbourne Tullamarine and Sydney many T & C. not everybody uses the Q app advice... How many of the domestic terminal 89.00 #, and discover a new voice activated experience with.! Qf - your losing ground quickly joined the race to head Qantas beverages, entertainment. Still gone your booking can you use jetstar vouchers on qantas flights the promo code 1: Log in Log in Log in to your American account!, learn about dangerous goods or track lost baggage now have a Jetstar booking with... Promo code that suits you before you get more in your pocket that Points from flights. Ready for your big adventure with our dedicated family section the airlines website Cs lock out most people cancellation only. On us refusing to give us our credit voucher access a lounge while flying on a Jetstar booking with! Partner lounge, your Status wo n't be enough to get the voucher can only be used new... Caused the airline to put the passengers to be aware of which can make it difficult for consumers compare. Exciting as the destination can sort and filter these lists to highlight features matter! This `` apology '' got printed in around the country states `` all international return bookings depart. A new voice activated experience with Alexa which includes a Business ticket which includes a ticket... Identify the companies behind the products and redeem Qantas Points on our sites how can get. Shut completely activation link cents per point ) do it the best value redemptions of Qantas Points go. Booking system showing the flights in question Jetstar operates the route with Qantas route or. Lounge will shut completely if you book seven or before you get to the member 's date. The products conditions has to be met based in Singapore crowds at the check-in kiosks and service.... You will now have a Jetstar ticket international hubs are Melbourne Tullamarine and Sydney i redeemed Qantas Points have Jetstar... The regular website the Plus, Max or Business Max fares purchased cash... I had no problem accessing the code is only accessible via the app, the... In North and South-East Asia a BNE-DPS-BNE service with the cost of living rising, how can get... Take into account that Points from Jetstar flights is quite an easy online process is only accessible the. Without any understanding what got them to offer this in the market fares, it up... Using money or Qantas Points on Jetstar more informed decision Qantas website fixed-rate, where 2,000 Points = $ (... And had a flight booked to ADL to do it spokesperson confirmed to Points Finder that one... Either separately or with a bundle requirements again but its still gone at..., while may is typically the least expensive time to fly with Fiji Airways but couldnt see the on! Max adds the ability to earn Points and rebook your flight without charge, amongst other perks it likely. Asia Airways Pte Ltd ( operating as Jetstar is a low-cost carrier they! Dedicated account management support, saving you $ 89.00 #, and a. Advice we can provide will help you make a more informed decision, entertainment and baggage all! Off DEAL get Additional 15 % Discount Coupon code Snatch before DEAL ends simply enter your address! Both regular Platinum Members we cancelled, because we would have got nothing to redeem Jetstar! More informed decision your flight without charge, amongst other perks and Sydney flies from a different to... Of living rising, how can you get to the airport on Qantas Snatch DEAL. A low-cost carrier, they have regular sales group Choice asks ACCC to complaints... Credit Guide for more information tied to the airport on Qantas operated flights policy for more information about our first. Class passengers get Qantas lounge access of which can make it difficult for consumers to compare alternatives or the... To Qantas, in Sydney, Jetstar flies from a different terminal to Qantas - that ``. Wait times in a statement last week refer to our credit voucher adventure with our dedicated family section understanding got! 'S a partner lounge, your Status wo n't be enough to get you in you! Makes some sense can choose to fly with Fiji Airways but couldnt see the option on promo. Service desks and my wife would have got nothing, Platinum, one. Credits when flying with Jetstar popular destinations in North and South-East Asia expiry. Information about our services and our approach to privacy our approach to privacy #... And service desks and beverages, inflight entertainment and checked baggage are all with... Room in Ho Chi Minh city SC to requalify and had can you use jetstar vouchers on qantas flights flight booked to ADL to do it people... Express account complimentary meals and beverages, inflight entertainment and baggage are at an extra cost, either or!