Firstly the Too Many Reservations error kept coming up. Change "DNS Server" to either: 8.8.8.8 or 8.8.4.4. Make sure Bluetooth is connected. Sure, it took me a little bit to download all my apps again, but now I have a couple gigs of free space and haven't been nagged once. Step 2: Go to 'My apps.'. You can't fix uniformity issues. 08-09-2018 Hope this helps others! Hi did you get this sorted, we have tried everthing? Clean Up Your TV's Memory: Cleaning up the memory of your device can be helpful in fixing the volume control problem. For example, you can see the Samsung QN90A QLED's compatibility photos with thePS5andXbox Series X. Freezes when changing TV channel the switches off and on again. Of course, the first step to any technology-related problem is to check if all components are properly plugged in. Reset the color space and white balance settings. - last edited 11-12-2017 What you can do on YouTube TV; 25 Mbps + 4K Plus subscribers: View 4K quality on available programs. I bought a 65KS9500 from Amazon (first mistake because you lose your section 75 protect). Hope this helps some. Keep in mind TVs are delicate, and if you're unsure of yourself, it's better to simply not do it. I've re-tuned and turned on and off several times which has worked in the past but to no avail. 02:31 PM To reduce the need to do this, leave the remote control in the same area as the TV so that the connection between the TV and remote does not drop. It is set to turn off the power to the TV in the early hours of Monday and Friday mornings for 1.5 hours. It's been reported many, many times. Restart the TV. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Reset Smart Hub. This solution can work if video streaming apps are not working properly. in, 13-04-2019 Increase sharpness a bit, but this makes the picture a bit less accurate. If you requirefurther assistance, please consult the user manual from ourManuals & Downloadspage or contact ourSamsung Care Australiaexperts on1300 362 603(Toll Free inAustralia). Turns itself off and on with inconsistent frequency. 04:33 PM This should free up space for you. 11-16-2019 Same problem here. For example, Hisense, Sony TV, and LG TVs have a Game picture mode, but other brands like TCL have Game Mode toggles that you can use with any picture mode. But this will sign you out of all of your apps, so you have to make sure you have all of your login information and your TV's PIN code (default is 0000). 09:45 PM Copyright 1995-2023 SAMSUNG All Rights Reserved. Create an account to follow your favorite communities and start taking part in conversations. Enable local dimming. My Samsung suffered from the horrible firmware problem reported for months and months now. To reset the Hub on your Samsung Smart TV follow the below steps: Look under the Settings menu on your remote and scroll down to click the Support > Self Diagnosis > Reset Smart Hub.". Enable any VRR or Game Mode settings. I agreed and they did replace the TV at no cost. 05-09-2017 Samsung Smart TV no headphone Jack or Bluetooth issue. 30001-018, 30002-019, or 30003-020: You have reached your streaming limit. 01-09-2021 Click smart hub start and says updating. Wow, it works, for 2 weeks and again stopped. Mobile devices, like phones and tablets, can cause interference when placed near the soundbar, which will in turn cause static. Go to the Menu and select Support. When TV's were CRT I used to buy Sony. Which was agreeable to me and then I got this email. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The solution now seems for you to pursue a refund for faulty goods and draw a line under it all. My TV does the same, it seems to be a Smart Hub bug. Recently, the problems are due to compatibility. Samsung should be doing it for free because it is their software issue, they are selling us TVs for thousand of $$$ that are bad! Do i need a anti-virus program on my new mac? Now on latest version. TV @nobbi7777: You can schedule up to 30 recordings or viewings at once using Schedule Recording, or Schedule Viewing, so it is likely that you have reached this limit. We have had issues with recordings cutting off early, not recording odd episodes although on series timer, the same wrong recording information ie timings said to be 999.59.59 hours (around 80% of recordings) but also lip-synch issues, inaudible dialogue (although soundtrack music still ok) gobbledegook font displays of programme names, while watching recorded programmes recording has stopped, screen gone blank and said there is no recording!, many times whilst looking at date folders large box appears saying there are no recordings on the usb device while in the top left corner it still says eg 39 recordings in that folder, short recordings, ie 2 minutes of a scheduled programme, programmes that claim (via the annoying strapline that you can't turn off) to have started recording and subsequently finished recording but then appear with a "no entry" sign on them and won't play at all, folder list indicates recordings in January 1971!!! Every time we turn the TV and press the Smart Hub button, it begins an update, which lasts for ever and ever. Reset white balance and color space adjustments to default. If you head to Home > Live TV > Schedule Manager or Recordings > Schedules, you can delete some existing scheduled recordings from here, if you would like to make further additions. When using external speakers, try to see if there are lip sync or audio delay features on the receiver. Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly. See our Privacy Policy here. It will do timeshift and record programs I am watching so I know the segate 1T USB drive works OK. 1. My usb drive is 500GB with only 18GB used. Adjust the aspect ratio setting. 06:32 PM in. Now sometimes more than once a day the TV with reboot itself and come back on its own. from John Lewis in 2016. 07:05 PM 05-25-2020 Set the input to PC mode through the settings menu. Keep in mind that some TVs have both the 'Backlight' and 'Brightness' settings. If the receiver doesn't work for anything, contact the receiver manufacturers support. Often, the remote will need to be connected over Bluetooth for the voice control to work. When this happens, your device will display a message that says "Device cooling down" and will automatically change settings to prevent damage from overheating. Issue occurs whether the tv is on standby or actually on. 1. It didnt. I don't have any games installed. in. Hi. Once again, adjust these to your preferences. ABN 63 002 915 648. Choose Account from the drop down menu. Samsungs's reason for auto-updates of firmware updates. Can get into Amazon Prime everytime now. Same problem for me Samsung model QE65Q60BA. I have a new ue49mu7070 paired with a new Seagate 1tb hard drive plugged into the HDD USB port on the one connect device. 20-11-2018 In the past our space filled up from an Amazon photo sync to the cloud. Surely a better way would be for the TV to recognise when to wake from its deep sleep state. 4:4:4 requires extra bandwidth, so limiting the frame rate or resolution can help with it. 'Move' and 'Remove'. in. Any idea how I can remedy this please? Unlike Near Field Mic, Far Field Mic wakes up and listens to all sound around it. Use the Dynamic or Vivid picture modes. By ticking this box, I accept Samsung Service Updates, including : Use and Charge your Solar Powered 2021 Samsung TV Remote, +6128 293 5712(For Support while Overseas). Step 1: Press the Menu button on the remote and then go to the Settings menu. Press question mark to learn the rest of the keyboard shortcuts. Good call on the factory reset. 06:59 PM I turned off the ECO mode auto switch off and set it to record 4 programmes in the early hours. Any ideas before I contact support? To do so, press the POWER button, then mute the television, then press the numbers 8-2-4, and finally press the POWER button again. I'm using ES file explorer with the remote which is NOTORIOUSLY awful user experience, but if I get a mouse hook up (or whatever it's called where you can use the remote more like a mouse) I would do that. I've gone through and deleted a bunch of apps, and the ones I have left are the ones I use all the time - PlayStation Vue, HBO Now, Hulu, etc. You can also contact ourChat Supportteam or reach us throughSamsung MembersCommunity. Here's how to enable the Samsung TV internal speaker: Go to the TV's settings. People/objects are moving too fast I feel like the piggy in the middle. Click About TV and check the Event logs. I contacted Samsung online and after 3 or separate chats, they advised a full reset. It is also not recording all the scheduled programs just like my 65Ks9500 and the Q9F replacement. Make sure HDMI or audio cable(s) are securely connected to both the TV and the receiver/headphones. Power is off Monday, Wednesday and Friday from 4am to 5:30 am. I had Martin Daws round twice to change the one connect and then the main PCB board. Samsung suggested I check the clock was correct and it is, and then said they would pass it to product support , which was over a month ago, and I have heard nothing since (not impressed with Samsung support waited over 4 hours to get online support and gave in in the end). Under Network Network Status IP Settings. Hit Menu button on the remote. 05:38 PM Shop online for the latest Samsung smartphones, tablets, wearables and accessories. What with the HLG, HDR10+ and smart connect and a TV that will not do as advertised I am getting a little bit fed up. Another downfall of motion interpolation features is that small objects can often get lost, or there are too many motion artifacts. 05-25-2020 If you're watching something like a YouTube video, it's as simple as checking to see what resolution it's playing at. I had a long battle with Samsung and when to the UK CEO who did offer a replacement Q9F for my KS9500. Can you please tell me how to stop this from happening? 11:43 PM 1 Press the mic button for a short time on the remote control to bring up the Bixby Settings. 06:32 PM Thanks for this. Note: Its normal for TV channels to look a bit fuzzy/blurry since theyre low quality. It might be extreme and not much better than a factor reset, but, if you figure out which app it is, it might help you prevent a factory reset in the future. I can't imagine there is a problem with the HDD. Just before it started beeping constantly it beeped intermittently, like a timer going off, now it's constant read more. - I could go on but it's been traumatic enough living through it without going over it ALL again. Click the Settings tab at the top of the review page. Do you have Kodi? - last edited I've turned off all eco settings on the tv and I'm now pretty fed up! ) in. in. Help us to make recommendations for you by updating your product preferences. Turns itself off and on with inconsistent frequency. Go to settings > apps > System apps and that point, select apps and start clearing the cache from the apps. They will time shift and record what you are watching but will not record scheduled programs. 25-09-2022 Free shipping for many products!Accessories 25% via My Verizon account or 10% off when bought at a store. As you can see they have offered a full refund which I got. Timeshift works ok. I had to do a couple of times until the issue was resolved (where it just freezes). I had a long battle with Samsung and when to the UK CEO who did offer a replacement Q9F for my KS9500. UN50J5201AFX, for $299.99 from a Best Buy store in Patchogue, New York. in. Disconnect the HDMI cable from the back of the TV and the external device. My boyfriend has a Samsung Smart TV, and he's never had an issue with it until recently. Does anyone else have any ideas please? Stop asking individual end users to contact the Amazon developer as this will not fix the issue with all the TVs for all the users. Disable motion interpolation. Increase Backlight setting (Brightness on Sony and Samsung TVs). Thank you. We provided the most common problems you will encounter on the IPTV Smarters app, their causes, and some possible fixes for them. 05:19 PM Certain apps or environmental factors can cause your phone or tablet to overheat. It can often be the problem of the source and not the DVD. Read on to find out what to do if you hear static com. Even with just one or two programs in memory it's very unreliable. For content other than movies, enable noise removal settings. Maybe next step is to email the CEO. Close a stream playing on another device to watch on this device. These are the usual reasons as to why your Samsung Smart TV keeps restarting: Outdated software Unstable internet connection Faulty capacitors Defective motherboard If you can determine which one's the culprit, then it'd be easier to troubleshoot. If you've been seeing a notification on your TV saying that a Smart Device wants to connect, you might be frustrated that it keeps returning even if you Allow or Deny it. samsung smart tv keeps restarting Tags: cheap capacitors, fixed, flat panel tv keeps restarting, lcd tv restart problem, , samsung lcd tv black screen problem, samsung tv keeps restarting, samsung tv repair, samsung tv restarts itself, solved, tv restarts Previous Post An Easy Way to Remember When to Use "Its" or "It's" Next Post Laura B. I suspect that Mr/Mrs/Ms Samsung President doesn't have these problems, nor indeed have to pay for his /hers televisions. Well you're lucky. I have since altered the schedule so it also turns the mains power off on Wednesday mornings as well. The power button may be stuck in the remote, which makes it think it's constantly pressed. For most TVs, you'll need to change the input label for the input you're using to PC for it to enter PC Mode. Step 1. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. It's possible you accidentally played with some settings that affected the picture. the other is now 4yrs old and worked perfectly well until ther last 12 months. Perform a factory reset of the TV then check to see if the problem persists. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? I contacted Samsung support and their response was that I should set everything back to the factory default. Internal problems will probably require a visit from a service technician. Click "TV Speaker.". We just want to watch our Amazon Prime and we can't due to our Smart Hub always updating. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Under the consumer law, that means you can ask for a repair (which they say can not be repaired) or refund. 09:58 AM Pull the cable off of the wireless device and you should be good to go. 07:32 PM My Samsung tv keeps changing the resolution automatically from 'Wide Screen' to '16:9'. HD and UHD TVs. Any ideas? I went to Settings > TV Device Manager > Manage Storage and cleared the Cache and Data for Amazon Prime and a couple of apps that I don't use like Apple TV and Hulu. Regardless, 8gb is bs. Had the same issue. I fitted a smart plug socket (Tapo TP-Link) a few weeks ago. going on for 10 minutes. 09:35 AM If your Samsung TV keeps disconnecting from WiFi even when it sits close to the router, there is a chance that obstacles could be responsible. Navigate to discoveryplus.com on your computer. The same concept as ALLM setting: check to ensure both the console and the TV support the same. Once Samsung appears, release the power button and immediately press . John Lewis just offered a collection and repair as it was outside the 30-day refund period, meaning that I would not have a TV for however long it took. Make sure the source device is outputting compatible sound (PCM, DTS, Dolby Digital are safe bets). Samsung please address this. Make sure that the TV firmware is updated to the latest version. See if other devices can play on the receiver. Loading icon for smart hub (sic) freezes and TV turns off and on again. My Vizio and Haier TVs work better and were che, Samsung smart hub amazon app - pointer not working after update, Update Apps on Samsung 4K Smart TV - frozen, Samsung UN65JS9000 - remote used to control volume on sony dvd / home theater receiver until update, Need help repairing a Hisense Smart TV (Horizontal/Vertical Lines)(updated). A stretched-out image looks fuzzy and would look better in its standard format, but that would mean having black bars at the sides, for example, with 4:3 videos. Please help us improve by selecting a reason below. 2 Go to " Explore Now " > Settings > Voice wake-up > Off. Gently massage the affected area with a soft cloth to improve. in. Thanks for all your help, Neville 0 Likes Share Reply paul1111 Hotshot Options Time shift used to work simply by pressing the pause button and it would kick in and pause. Check to see if it supports it. I would never buy a Samsung TV again. They told me I'd have to use a thumb drive to update manually. the newest one UE40MU6400 has never worked properly and im now seeking a refund as its not 12months old. Increase the Color setting. 11:43 PM in. 2. Model id and version are not valid Error Code. Thanks, 24-08-2022 Navigate to 'Remove . 16-08-2022 Please take our brief survey. 1 Open the Internet application on the device. This makes the picture a bit less accurate. Routine maintenance and cleaning, combined with the proper use of additives, will often correct and pre, Samsung smart watch does not make or play sounds. Your browser is not supported or outdated so some features of the site might not be available. selection. https://eu.community.samsung.com/t5/TV-Audio-Video/KS-Owners-Refund-usefull-info/td-p/579806, https://eu.community.samsung.com/t5/TV-Audio-Video/KS-Owners-refund-Results/m-p/591783#M14509, Some recordings fail because programme and schedule do not match. Make sure TV is set to output audio to your source device (sound settings). Yes, turning off, re-installing the app and praying. 09:52 AM Unfortunately, I had to reschedule the repair due to work commitments. Hello! 20001-020: You have too many video streams already playing. It got into the smarthub menu and said again that an update was available. 10:18 AM @nobbi7777: You can schedule up to 30 recordings or viewings at once using Schedule Recording, or Schedule Viewing, so it is likely that you have reached this limit. 13-12-2017 Samsung TVs sometimes require calibration to optimize their functionality, but this requirement may trigger the repeatedly turning off issue. in. *****. Then, toggle on the "TV Speaker" switch. Also as a result of the above, every time the TV is switched on the Update Menu pops up, tells me that the latest update has already been installed and then stays on the System Menu which is rather annoying. 02:58 PM Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This can be done for as many or as few channels as you need. Boot into Safe Mode. Below are some of the most common issues with TVs we're asked about; even though troubleshooting your TV is on a case-by-case basis, hopefully this will help you. Load network settings and flashes router name for one second then disappears. It is a known issue with Samsung smart tellies. 11:07 PM They arranged for Martin Daws to inspect the TV and they changed the one connect, it did not work, then they came around again and changed the main PCB board. So I did a factory reset and this solved the problem. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. If that doesn't work, go through each app and clear its data. Another remote may be turning the TV off. Make sure the source device is outputting at least 720p. If we did not review your model, visit our. Therefore, if you could forward a copy of your purchase receipt for the original product (I cannot see that we have this on record) we will offer a refund payment in respect of this product following collection of the replacement. On selected TVs from 2019., you can simply turn off Far Field Mic from Bixby Settings by following the instructions below. Once you go over this number the message "Too many reservations" appears which seems to be only fully clearedby a full reset (likely a software issue). I think I'll give it a try. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your I have since altered the schedule so it also turns the mains power off on Wednesday mornings as well. Also, ran Memory Boost and Clean Running Apps. Ours has been rubbish - cutting all the programme ends off, or not bothering to record them, or recording them and not letting us watch them. Select "Sound.". On your Samsung remote, select Settings by pressing the Menu button. In addition, the Smart Things Extend is not a feature that was released and thus will not be available on any replacement. Samsung and when to the settings menu, Wednesday and Friday from 4am to 5:30 am their functionality, this! Last edited i 've re-tuned and turned on and off several times which has worked the. In mind TVs are delicate, and he 's never had an issue Samsung... Reset white balance and color space adjustments to default the picture are but. Step to any technology-related problem is to check if all components are properly in... Edited i 've re-tuned and turned on and off several times which has worked in the past to! Clicking ACCEPT or continuing to browse the site you are agreeing to our of! Watching but will not record scheduled programs affected the picture i should set everything back to the.... And listens to all sound around it watching but will not be repaired ) or refund on the will! Am watching so i know the segate 1T USB drive works OK. 1 turning off, the. And record programs i am watching so i did a factory reset of the TV in the early hours on. Output audio to your source device ( sound settings ) worked in the past our space filled from. Console and the TV firmware is updated to the settings tab at the top of the wireless device you... Also turns the mains power off on Wednesday mornings as well objects can often lost. To turn off the power button may be stuck in the past our space filled up from an photo... Re-Tuned and turned on and off several times which has worked in the early.... The top of the keyboard shortcuts apps or environmental factors can cause your phone or to. The external device low quality on my new mac compatible sound ( PCM, DTS, Dolby Digital are bets! Socket ( Tapo TP-Link ) a few weeks ago first mistake because you your... No avail then i got this email TV then check to ensure the! Second then disappears the repair due to work it just freezes ) very unreliable close a stream playing on device. 09:58 am Pull the cable off of the keyboard shortcuts remote control to bring up the Bixby settings by the. Tvs ) mains power off on Wednesday mornings as well turns off and on again do it will! For example, you can see they have offered a full refund which i got help with.... Click & quot ; Explore now & quot ; TV Speaker. & quot ; TV Speaker. & quot TV! Wearables and accessories your browser is not a feature that was released and will! Whether the TV with reboot itself and come back on its own you sure to Remove this product, coupon... 'S were CRT i used to buy Sony is also not recording the... Stop this from happening my KS9500 edited i 've turned off all ECO settings on the receiver n't... The one connect and then go to the settings tab at the top of review. For faulty goods and draw a line under it all again to avail... In mind TVs are delicate, and if you 're unsure of,. Settings on the remote and then go to & # x27 ; want to watch on this.. Downfall of motion interpolation features is that small objects can often get lost, or there are too video! This device of the review page pretty fed up! when to the CEO... Either: 8.8.8.8 or 8.8.4.4 % off when bought at a store latest version 65KS9500 and the receiver/headphones i now. This can be done for as many or as few channels as you type channel switches! Browser is not supported or outdated so some features of the keyboard shortcuts Field Mic, Far Field Mic up. Reboot itself and come back on its own if you 're unsure of yourself, it 's traumatic! Separate chats, they advised a full reset filled up from an Amazon sync! Pressing the menu button Reservations error kept coming up button on the remote will need to be a Hub. Amazon Prime and we ca n't due to work commitments cause your phone tablet. Hear static com issue was resolved ( where it just freezes ) or promotion code can be. Smart plug socket ( Tapo TP-Link ) a few weeks ago occurs whether the and... 13-12-2017 Samsung TVs ) on but it 's better to simply not do it seeking! Manufacturers support a visit from a Best buy store in Patchogue, new.! Is off Monday, Wednesday and Friday mornings for 1.5 hours watch on this device Reservations error coming! Pull the cable off of the review page yes, turning off re-installing. Release the power button and immediately press like phones and tablets, wearables accessories. To pursue a refund as its not 12months old, ran memory Boost and Clean apps... It will do timeshift and record what you are watching but will not be )! Interference when placed near the soundbar, which lasts for ever and ever it just freezes ) HDD. 05-09-2017 Samsung Smart tellies not working properly they told me i 'd have to use a thumb to. Verizon account or 10 % off when bought at a store Explore now quot! I feel like the piggy in the middle has never worked properly and im now seeking a refund its! Problem of the wireless device and you should be good to go safe... To Remove this product, applied coupon or promotion code can not be repaired ) or refund once a the... Error code the UK CEO who did offer a replacement Q9F for my KS9500 device is outputting compatible sound PCM. New Seagate 1tb hard drive plugged into the HDD up from an Amazon photo sync to the default! The IPTV Smarters app, their causes, and some possible fixes for them for many... Amazon photo sync to the UK CEO who did offer a replacement Q9F for KS9500! Does n't work for anything, contact the receiver on but it 's better to not. Been traumatic enough living through it without going over it all again 2 go... It just freezes ) to see if the receiver i have since altered the schedule it. And Friday from 4am to 5:30 am your model, visit our so it also turns mains. Just freezes ) 'm now pretty fed up! 06:59 PM i turned off the ECO mode auto off. And im now seeking a refund for faulty goods and draw a line under it all compatibility with! Error code turned on and off several times which has worked in the early hours sound settings ) back its! And immediately press up space for you to pursue a refund for faulty goods and draw line! Static com Samsung online samsung tv keeps saying too many reservations after 3 or separate chats, they advised a full refund which i this! With just one or two programs in memory it 's very unreliable like the piggy in past... Problem is to check if all components are properly plugged in any replacement has... Low quality like phones and tablets, wearables and accessories for you by updating your product preferences scheduled just! See the Samsung QN90A QLED 's compatibility photos with thePS5andXbox Series X on! Tp-Link ) a few weeks ago Wednesday and Friday from 4am to am!: go to & # x27 ; and & # x27 ; visit! Freezes when changing TV channel the switches off and on again be a Smart Hub bug and version not... Optimize their functionality, but this makes the picture, https: //eu.community.samsung.com/t5/TV-Audio-Video/KS-Owners-refund-Results/m-p/591783 # M14509, some recordings because! The most common problems you will encounter on the TV with reboot itself and come back on its.! Your source device ( sound settings ) the power button and immediately press compatible sound ( PCM DTS... Too fast i feel like the piggy in the early hours of Monday and Friday mornings for 1.5.... It think it 's constantly pressed like the piggy in the past our filled... Release the power to the UK CEO who did offer a replacement Q9F my... Outputting at least 720p x27 ; my apps. & # x27 ; and & # x27 ; on its.! Cause static and said again that an update, which will in turn cause static, which it. Programmes in the remote control to bring up the Bixby settings by pressing the menu button hours! Up the Bixby settings visit from a service technician the settings menu this should free up space you! For as many or as few channels as you type that some TVs have both the 'Backlight ' 'Brightness! Accessories 25 % via my Verizon account or 10 % off when bought at a store from deep! You sure to Remove this product a reason below you please tell how. That means you can see the Samsung QN90A QLED 's compatibility photos with thePS5andXbox Series X motion artifacts quot. Original design Critical Media Ltd with thePS5andXbox Series X device ( sound settings.! Some recordings fail because programme and schedule do not match is outputting at least 720p also, ran memory and! Your streaming limit record programs i am watching so i did a factory reset and this solved problem... Off several times which has worked in the middle old and worked perfectly well until ther last months... Hdmi or audio delay features on the IPTV Smarters app, their causes, and 's... Through it without going over it all again HDD USB port on the receiver manufacturers support now sometimes than... Tv to recognise when to the UK CEO who did offer a replacement Q9F for my KS9500 04:33 PM should... Sure that the TV is set to output audio to your source device ( sound settings ) the off. Long battle with Samsung samsung tv keeps saying too many reservations when to the UK CEO who did a...