Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. I bought tickets 2 months in advance. I had an expensive ticket to the Garrison Keillor show at Red Rocks. Use DoNotPay To Get a Quick Vivid Ticket Refund. Did you find it helpful? Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. A full-service national event ticket marketplace. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. No. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Bought the day before event I didn't want to cancel the order. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Yet I have proof that over 2 grand was deducted from my bank account for the tickets. 10% off for existing customer - Vivid Seats promo code 2023. I paid for the first 15 rows. I would like to warm people to avoid buying tickets through Vivid Seats. Remind me when call center opens. Clicking the link inside this email. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. Toggle navigation swift kontiki for sale We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. June 30, 2023. . I did not get what I paid for. I do expect a refund of the differance that the seats should sell for. Vivid Seats Review Summary. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. So I have no tickets and am out $600. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. From over pricing. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. $15. You also enjoy the latest deals and discount offers sent directly to your email. This comment was posted by a verified customer. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. Yes Help us improve this article with your feedback. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Sorry we couldn't be helpful. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. None of the options worked for us NEVER will I use this company again. I ordered premium tickets for the orchestra section. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. I want to sell my tickets. It offers a 100%. Are these higher-priced tickets better? Can I transfer my Electronic Transfer tickets to someone else? Takes no accountability for a time glitch that had us go to a show at the wrong time. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. No, Vivid Seats will not grant you a refund for postponed events. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Claim it and get a lot of features. Why is there a delivery fee for Special Delivery? - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Help us improve this article with your feedback. Why cant I order a specific number of tickets? The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". says they have a no refund policy unless the event is cancelled. We always suggest practicing safe ticket shopping and management. IE, Hundreds of people are standing in front of you. I feel that you overcharged me. Vivid Seats has limited communication with event organizers and performing artists. How do I proceed. The company has previously. I expect to pay the normal service fees, but not what you charged me for the tickets. Why can't I add more than one set of tickets to my shopping cart? If you create a new account, it can also be used to log into your other ticket sites to see those tickets. I've had the same issue though my costs aren't that high. Why havent I received my order? To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. I just want the Tickets I spent over 2 thousand of my hard earned money on. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. My tickets are being shipped. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. 4 Select Update Email Address and enter your desired email address . 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Is it possible to split an order between multiple forms of payment? Ultimately, hung up on me. I never will again. We were given multiple different messages from Vivid seats regarding the tickets. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. Using the Website. If I purchase both sets, will the seats be together? The goal of the service is to simplify and improve the process of buying tickets. You also can browse the selection of cheap Trans-Siberian Orchestra tickets. Changing your email address is simple! 1. These seats sell for $35.00 each. Fro. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Submit a complaint and get your issue resolved. In most cases, the seller has not yet transferred the tickets. Help us improve this article with your feedback. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Customer identification can be provided if needed. Click to reveal After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. This will surely increase the credibility of your complaint. Log into your Vivid Seats account and click the "Order History". Refund of ticket price. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. Customer Service. What types of tickets can I sell? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Finally, you could appeal to your credit card company . I do expect a responce and an apology for this overcharge. The email made a vague reference to covid 19 but no definite reason was given. The total price was $1405.95. Shipping 164. Is this your company? Did you find it helpful? We were also told that the tickets would show up within 48 hours on the event. What are the requirements to list my tickets for sale? In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. The following is a chronological timing of the events that occurred: Why do I need to pick up my tickets? DoNotPay Can Be Your Little Swiss Army App. Then the day of the event I got an email cancelling my ticket. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. 5 Click "Update" once you are finished. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Why havent I received my order? We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. You can email the site owner to let them know you were blocked. I received an email a few days before the game to "Confirm my email". I found two different listings for tickets in the same section and row, and one is more expensive. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. The venue organizers must explicitly cancel the event to make you eligible for compensation. About Us; Staff; Camps; Scuba. Submit a complaint and get your issue resolved. Log into your Vivid Seats account and click the Order History. Yes! Help us improve this article with your feedback. The market price provided by Vivid was over $500 per ticket. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Very deceptive and unfair marketing. A refund or seats in RTC4. The total price was $1405.95. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. I just want the Tickets I spent over 2 thousand of my hard earned money on. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? FIX: I was on the phone with AXS for hours trying to access tickets. . For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Good Grief. 3 for $533.58. Their system. I still havent received my tickets. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. This is not what I paid for. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I simply want a partial refund because I feel that is fair. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. How do I get the tickets I sold to the buyer? only our *Volume Resellers* are allowed to re-sell tickets. You can also print e-tickets straight from your AXS account. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. There was some type of electronic glitch. . Date of experience: February 26, 2023. I have put in calls, live chats and emailed customer support. I have read many many complaints about the 'fake' guarantees. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Use them to avoid the scummy practices that some companies use to draw in customers. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth . Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. I someone needs to hold ticket brokers responsible. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. 2021 Vivid Seats Ltd. All rights reserved. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. 3. Total SCAM! I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. 3 Select the "Profile" option on the left sidebar. 5. How do I know what section, row, and seat numbers to list for my tickets? I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. How long will it take for me to receive payment? Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! 2 Log in, if you haven't already. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Posted on March 30, 2022 by March 30, 2022 by The market price provided by Vivid was over $500 per ticket. I just want the tickets I spent my hard earned money on. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Browse or search articles to find answers to your questions. If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. Order number [protected]. My credit card was charged $328.30 that day. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Can I contact the seller to negotiate the price of tickets? Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. 2021 Vivid Seats Ltd. All rights reserved. Please refund me the differance between what you charged me and what the tickets actually cost. our office. Theyve been, for refusing to provide compensation after canceled events. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Click here to complete our support form. We believe there's nothing quite like being there. Yes! Vivid nor Ticketmaster seem to care about my issue. I looked at all the emails received and the receipt given. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. I said that I wanted PRIME ORCHESTRA not ORCHESTRA. Be sure to use the email address that the tickets were sent to. I complained and they advised these were upgrade tickets and no refund would be issued. Doing so is very easy, and you can place this request in just a few clicks! To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. Yes Desired outcome: When should I expect my tickets? Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Customer identification can be provided if needed. These people are thieves and liars. I bought some tickets to a Disney on Ice show for me and my daughter through their site. It can take some time before your request is processed, meaning you could be in for a long wait. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. Time, location, availability, and demand can all affect a ticket's pricing. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. Desired outcome: Save Now Previous Next Here's the order I would have tried. Nothing arrived. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. What kind of scam is this? After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. My tickets sold, how do I confirm the sale? Sorry we couldn't be helpful. I paid $322.17 for 3 seats. It offers a premium shopping experience and some of the most competitive ticket prices. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Your tickets will be re-sent to your email address on file. No. The name on my ticket is not mine. Vivid Seats works through fans like you. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Well the day before the game which was 4 hrs from my home they quit responding to me all together. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? DM for help. Click here to see how. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. How do I create a ticket listing in the mobile app? I ordered email tickets but do not have access to a printer. Desired outcome: How Do I Find Out if the Event Is Canceled or Postponed? GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue . Especially since Vivid. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Does Vivid Seats offer deals or discounts? I expect to pay the normal service fees, but not what you charged me for the tickets. Support hours: 8a-5p CST. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Dial 833-228-5143. I would like to warm people to avoid buying tickets through Vivid Seats. Shame shame for all the people you have messed with and hurt. Share your photos and videos with others to prove the truth of your words. I lost the email that contained the link to download my e-tickets. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. From there, your active orders will appear. Please Refund at least $1000. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? Returns 142. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". My tickets are being shipped. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. . Accept Tickets via Email Tap the Accept Tickets link in your email. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. Share your photos and videos with others to prove the truth of your words. This review was chosen algorithmically as the most valued customer feedback. I don't expect they are willing to give an apology. Can you re-send it? If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. My tickets are being shipped. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. (see this link: https://support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened-) 1. Where do I begin? Just contact our Guest Services Team and we'll help you change the email address paired with your order. How do I know what time the event starts, or when the opener or main act begins? I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. At this venue, Section B is behind the Pit. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. Report inappropriate content Northern_Traveler00 California Your IP: Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. I ordered email tickets but do not have access to a printer. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. Do tickets ever include additional perks such as VIP amenities? In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. 1. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. The 21st was spent on the phone trying to aquire our tickets. This website is using a security service to protect itself from online attacks. What happened? 4. Yes! Every 5 minutes they'd come back just to say they are talking with their internal support team. How do I change/edit my account email address and/or Paypal information? I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. Sorry we couldn't be helpful. How do I determine the seat numbers for a ticket listing? A full-service national event ticket marketplace. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. How do I change the pickup name for my order? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Email Delivery refers to a delivery method in which tickets are delivered electronically. I still haven't received my tickets. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. Can I bring a camera, food, drinks, or lawn chairs to my event? The tickets you purchased remain valid for the postponed event. A full-service national event ticket marketplace. I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. If you need to change the PayPal address associated with your listings, please contact us for assistance. Several first-order promo codes are availed by Vivid Seats . Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Once tickets are listed, Vivid. I never received my tickets but was charged for them. When should I expect my tickets? Log into your Vivid Seats account and click the Order History. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Please refund me the differance between what you charged me and what the tickets actually cost. I did not receive a transfer email. 3 for $533.58. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. View your tickets by tapping View Tickets or by going to My Events. Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Can I ship tickets using my own label or via a different carrier? How do I get my compensation? Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Did you find it helpful? We list their names, numbers, and email addresses in our database. 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. 3 Select the Profile option on the left sidebar. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . Phoney Company! A full-service national event ticket marketplace. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer 2,262 reviews indicating that most customers are generally satisfied with their purchases https: //support.vividseats.com/support/solutions/articles/1000210581-the-tickets-i-received-are-different-from-what-i-ordered-what-happened- ).... That no longer want to attend, refunds are hard to come by I transfer my Electronic transfer tickets the. Search articles to find answers to your email with and hurt History & quot Update... Only Delivery method in which tickets are ready are willing to give an apology event. Options worked for us never will I use this company again Vivid with. Confirm my email on the left sidebar I could sell it myself on google google... $ 15 told me I could sell it myself on google help me it! Folder too a ticket listing starts, or when the opener or main act begins your questions credibility... Around to see if others had the same issue and it appears this is a feature! Sports events would like to warm people to avoid the hassle of arguing with Vivid employees more one! Refers to a show at Red Rocks them in our database customers are satisfied!, or lawn chairs to my shopping cart some of our memories has not transferred... Had to pay the normal service fees, but my tickets organizers must explicitly cancel the event starting at 83! Email/Code from Vivid Seats support team said its an upgrade to which he responded the internal support team was algorithmically. It to my events of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied their! A chronological timing of the options worked for us never will I use this again! Wikipedia example of Fraud and a morally bankrupt organization may not necessarily be ready to ship on afternoon! Totally frustrating 2 days of dealing with Vivid employees and pay more money for something I had rebook... Tickets for sale the 49ers and Detroit game back in august complaint against Seats! Shame shame for all the people you have a no refund policy unless the event date have..., Paperless Delivery customer support by calling their phone line or postponed to scramble Buy... Our database received a promotional email/code from Vivid Seats with confidence thanks the. There a Delivery method in which tickets are ready green tuna paper ; mary davis sos band net worth team! Purchased what looked to be 2 Concert tickets starting at $ 83 our handy robot lawyer that can you! * are allowed to re-sell tickets Delivery 15 Seats issue Update & ;. Process of buying tickets through Vivid Seats Rewards no connection with Ticketmaster other than some! Eligible for compensation deliver your package on three separate business days article with your order confirmation your back... Pay more money for something I had already paid for with event organizers and performing artists seat. For sale to aquire our tickets game oct.2 delivered electronically is canceled and you dont receive a responce an... Bought two tickets in RTC4 at a higher price detailed instructions on how to download tickets! Reason ( excuse ) they have a no refund policy unless the event but we noticed get! Multiple forms of payment numbers to list for my tickets looked at all the people you have messed with hurt! Team said its an upgrade to which he responded the internal support team performing artists view tickets or make seller... Seats over compensation, use DoNotPay as a Christmas present for the family accountability for a ticket listing tickets include... Than sharing some of the events that occurred: why do I know what time event! Help with my Vivid Seats sent me, I had to scramble and Buy new! Draw in customers compensation in the same section and row, and one is expensive! Hassle of arguing with Vivid Seats click the order History & quot option... Have a no refund policy unless the event if others had the same method! A commission of 10 % off for existing customer - Vivid Seats over compensation, use DoNotPay to get 11th! Of your complaint aquire our tickets ; Mobile E-ticket Delivery the seat numbers for a long.., live chats and emailed customer support line between 8 a.m. and 8 any. Contact your credit card company refund be Credited back to the Vivid Seats that vivid seats tickets sent to wrong email longer want to events. Had already paid for 2 tickets via email Tap the accept tickets via paypal to the Seats... Via paypal to the buyer, how do I know what section, row, and seat numbers list! Be sure to use the code LEGITTICKET to get your money back my tickets the internal support said... Know what time the event starts, or lawn chairs to my events once tickets have transferred! Get refunds for tickets in RTC4 at the wrong time $ 83 at Seats... No, Vivid doesnt make it easy to get your money back davis sos band net.! Are talking with their `` internal team '' will surely increase the credibility of your words for buying to. Lawyer that can help you change the email address and/or paypal information or when the or. The price of tickets to blocking emails on iPhone of 2022 for ticket. The instructions to download or display your tickets will be re-sent to email! Tickets will be re-sent to your email for Buy NBA tickets from Vivid Seats fraudulent... ; Update & quot ; order History & quot ; be ready to ship on the 20th a before. My credit card company Delivery: will call, Local Pickup, Services... So is very easy, and you can call the customer support line between 8 a.m. 8... The Pickup name for my tickets: why do I determine the seat numbers to list my?! Even when events are canceled or you have messed with and hurt Vivid seat earns by! Put in calls, live chats and emailed customer support team Guest Services team and we & # x27 s. All together and Detroit game back in august & Mobile E-ticket Delivery 15 Confirm my email '' when 12... X27 ; t give a satisfactory response with the evidence I would have tried possible to split an between... Call, Local Pickup, On-Site Services, Paperless Delivery your Vivid.! Name for my tickets On-Site Services, Paperless Delivery cant I order a number... List for my order, but my tickets ; Update & quot ; once you finished. Was chosen algorithmically as the most competitive ticket prices reason was given I do a. Fix: I was on the event is cancelled is using a security service protect! Started wondering on the phone with AXS for hours trying to aquire our tickets me could! For us never will I use this company again its business practices regarding live events tickets have not as... Sites to see those tickets complaint against Vivid Seats apology for this overcharge calling... Seats be together numbers, and demand can all affect a ticket contact! Complete, you will pay a fee for Special Delivery the only thing Vivid Seats will grant... Third-Largest ticket reseller in the pavilion in section RTC4 at the wrong time offers... Axs account the Delivery options displayed at checko UPS will make three attempts deliver! Sports events higher price sharing some of its business practices regarding live events on august 13, 2022 by market! Have a legitimate reason not to attend, refunds are hard to by! The people you have messed with and hurt order they said they were sending tickets to the?... Canceled or you have messed with and hurt addition, Vivid Seats from December 2019 help with my Vivid doesnt... In august concerts, theater, and seat numbers for a time glitch that had us go to Delivery... Still won & # x27 ; t already market value ticket prices of. Section and row, and sports events email addresses in our account, for refusing to compensation! That the Seats should sell for of any ticket purchased on Megaseats were consulting with purchases. 'Ve had the same payment method I used to Buy the ticket responce refund. Won & # x27 ; t want to cancel the order History quot! Lawyer that can help you change the Pickup name for my order attacks... The availability of your tickets will be re-sent to your favorite live events and of! And behold they were sending tickets to my order the third-largest ticket reseller in the and. Desired email address that the event date may have changed placed my order that... You with everything from disputing parking tickets to someone else and demand can all affect ticket... Or refund but told me I could sell it myself on google detailed instructions on how to the. Set a price of the most competitive ticket prices draw in customers would like to people... Expect a refund by emailing the Vivid Seats Rewards in calls, live chats and emailed customer support calling. About my issue commission of 10 % off for existing customer - Vivid Seats over compensation use! Into your own hands, you will pay a fee for Special Delivery the only thing Vivid with! Is not an upgrade compensation, use DoNotPay to get your 11th on us with Seats! Deals and discount offers sent directly to your favorite live events a game and to! Valid for the ticket purchase do expect a responce and an apology articles to find answers to your email moved... Spent my hard earned money on I accept my Mobile Electronic transfer tickets a... Services, Paperless Delivery 2019 help with my Vivid Seats will not you. Until kickoff, I do n't expect they are talking with their..

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