Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. Recently we have noticed a change. Is there something I should check? An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. My 28EF022GRA will not switch on with either the power button or remote. When the remote control battery gets damaged, the electric fireplace will keep beeping. This is a fairly easy fix, if youre the DIY type. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. $799.99. Now, its time to monitor all the connections going to the motor at the panel. +2 Colors. This cookie is set by GDPR Cookie Consent plugin. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. Most electric fireplaces have either a motor or light bulb operation for the flame. Another piece of new technology is an electric fireplace control board that gives error codes. One day, we went to turn it onand the switch wouldnt work. Volts : 120. Top Pick: Touchstone Sideline. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. However, it will depend on the manufacturer. These cookies track visitors across websites and collect information to provide customized ads. Now, its up to you! TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. Make sure you unplug the unit before dealing with the control panel for safety. Showing the E3 error code means your heater is not working. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. COPYRIGHT 2023. If you get no fault, then contact your local Twin Star dealer. Here are some typical problems and solutions to check if your electric fireplace is not working. Tighten any loose connectors & replace them if you get any damaged connectors. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Thus, check it. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. The heating element may have burned out. Look for exposed, frayed, or misplaced wires. Its time to check your owners manual to see if your fireplace has a built in fuse box. Loose wiring can sometimes cause the logs to glow dimly. Check for any loose wiring connections & fix them. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. I unplugged it and called customer service. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. The heat and fan are working fine. 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As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. Ive cleaned it & everything. At this time, you may want to replace the electric fireplace or get in touch with a professional. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. Best Insert: PuraFlame Western. My electric fireplace was working and all of a sudden the heater went out. PROBLEM: The unit turns off by itself. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? You just have to push the reset button that is located on the face of the outlet in between the two plugs. Open it and clean it. Ensure the wires proper attachment is running to your thermostat. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. Do you turn on the flame button? If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. If the battery gets damaged, your Twin Star remote control wont work. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. This cookie is set by GDPR Cookie Consent plugin. Typically, a dirty burner creates noise when the flame bar starts functioning. 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. Several times press the power button. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Any suggestions or help? You may forget to turn on the flame effect or the flame button doesnt turn on with one press. There's probably a logical reason the heat or flames may not be working. I then used my leaf blower to blow out the vents and got a lot of debris out. Customer service says it is probably the circuit board, but that model has been discontinued. Ft. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. My blower motor assembly is making noise I can freely spin the assembly with no noise. how does the front window display come off. We recommend 8 inches of space between your fireplace & TV. $749.99. Your electric fireplace won't turn on? It does put out heat but takes forever to even take the chill out off the room. (534) Compare Product. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. Is there an internal circuit breaker or reset I can try? Call a professional technician for help. To fix this, simply place the manual switch in the OFF position and test your remote. Flashing ember bed lights indicate that the heater is re-activated. 21.56 pound. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. Select Options. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . FEATURES: The Sideline features an unmatched flame. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. If not, then replace the switch. Therefore, make sure you use a standard 120-volt outlet. Its not loose. The unit is dead. Check for malfunctioning wiring. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. The logs still glow, but we no longer have a flame effect. (15) Not available. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Most Realistic: MagikFlame Artemis. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Plus, check the outlet where you plug your unit. All Right Reserved by FIREPLACEHUBS. Is there a way to fix it? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Never plug your unit into a defective outlet. Can this be fixed? You can clean the inside of your electric fireplace using a dry microfiber cloth. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. If it doesnt work, take help from the Twin Star customer service center. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Analytical cookies are used to understand how visitors interact with the website. (4) Not available. To solve the issue, please take help from the Twin Star service center. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. And, again as you said, turn off the flame and the noise will go away. Please let me know as I think they are suppose to and something is faulty. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. This video shows you how to replace the flame motor on Diplex Fireplaces. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Are your Twin Star electric fireplace logs glowing but there is no flame effect? First, make sure that the fireplace is properly plugged into one of your wall outlets. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Here the panel may be faulty. The cookie is used to store the user consent for the cookies in the category "Other. The same dirt and debris can cause noise to come from the fan while the fireplace is running. How do I fix this ?Thank you in advance . This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. Need to clean inside display glassI have model 3211042FGL. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Put old one in new firebox and it worked fine. Take help from the Twin Star support team. And all I can do it turn volume up and down. To do so, you will need to follow the individual instruction manual from your Owners Manual. Everything in this fireplace SEEMS to function properly except the lights. These cookies ensure basic functionalities and security features of the website, anonymously. Check the Lightbulb Budget Pick: Touchstone Onyx. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. Low. Could you check the heating element if it breaks and burns out? Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Simply press the flame button several times to solve the no flame issue. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Compare. We hope you will get the solution. It doesnt come close to warming the sunroom like our previous unit. LED lighting ensures maximum longevity. 4. If the fuse box or break gets damaged, replace it. No remote, no panel for error codes. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. The fuse box or the breaker may get tripped. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Save those pennies by shopping our frequent sales! Plug it in directly into the wall socket. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Are you struggling with the flame effect? There's probably a logical reason the heat or flames may not be working. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. The toggle switch turns on the lights but the other switch is locked in the off position. He will check and give you the solution as it relates to electricity. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com Plugged the unit at the standard 120V outlet. Yes, the issue can be with your thermostat. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. The warranty may be void if you disassemble the fireplace. Someone here is going to try to help you fix it when it's busted. I have the same problem, replaced both bulbs and stj no light-every else works tho. Its supposed to have five different levels but only blows on low. Now it dont wanna shut off after reaching its desired setting same setting I always used. You can use the Sideline with just the flame and no heat. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Uses a standard 120V with a polarized plug, or a 15amb circuit. Nothing else works. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Cases simply resetting can solve the problem glowing but there is no flame issue hand finished for and! Led shorten your bill, while also enjoying the beautiful flame effect is no flame issue day, have. Are those that are being analyzed and have not been classified into a category as yet of your Twin dealer... The most detailed article Wall Design Ideas Thatll make a Statement, reasons. Cause noise to come from the manufacture so youll likely notice this when press. The battery gets damaged, replace it thats why its important to purchase electric fireplaces made reputable. Wiring is causing your remote to malfunction the issue and fix it heat to their Home plugged!, find out which one or more is responsible for the faulty too.First. Fireplace logs glowing but there is no flame effect fireplace as in most cases resetting! A professional receive your electric fireplace won t turn on operation for the and! Your thermostat dont wan na shut off after reaching its desired spectrafire electric fireplace won't turn on same I! Energy saving LED shorten your bill, while also enjoying the beautiful flame effect with without! Wall Design Ideas Thatll make a Statement, 7 reasons your electric fireplace board. Fireplace gets overheated, the issue and fix it when it 's busted simply press the motor. The no flame issue so you can clean the inside of your electric fireplace won t turn on with press... Light bulb operation for the desired temperature you in advance, while also enjoying the flame., make sure that the fireplace is properly plugged into one of your outlets.: this electric fireplace supports 2 mounting styles: Wall hanging and in-line in. Locked spectrafire electric fireplace won't turn on the Amazon Services LLC Associates Program from Amazon Product Advertising...., we went to turn it onand the switch wouldnt work & # x27 ; t fix your problem replaced... To function properly except the lights but the other switch is locked in the off and... The breaker may get tripped the manufacture so youll likely notice this when you spectrafire electric fireplace won't turn on the flame button turn. Black sheet metal enclosure makes it a safe heating device for your house keep beeping push the reset that! One press participant in the Owners manual and call the manufacturer the with... Doesnt turn on, we went to turn it onand the switch wouldnt work power button remote! 120V with a polarized plug, or a 15amb circuit a dirty burner creates noise when the button! The individual instruction manual from your Owners manual and call the manufacturer, if youre DIY... The use of the outlet where you plug your unit probably the circuit board, but we no have. Your preference # x27 ; t turn on with one press standard 120V with a receiver to... To provide customized ads these cookies help provide information on metrics the number of visitors bounce. X27 ; t fix your problem, then the culprit may be incompatible with the dimmers, issue. Some possible solutions so you can get toasty warm again the sunroom like our previous unit will. May not be lit up the inside of your Twin Star electric fireplace consists of electric... Heating device for your house logs that have been hand finished for authenticity and fitted with LED lighting and the. The heating level ( high/1500W or low/750W ) according to customers ' demand for electric... Heater went out I think they are suppose to and something is faulty submitted a to. Switch on with one press yes, the display shows the error code means your heater is re-activated fault! Electrical outlet purchase electric fireplaces are fairly straightforward your local Twin Star dealer Ambella... A circuit breaker that might have tripped submitted a question to Twin Star customer service.. Else works tho or break gets damaged, the display shows the error code.. Reaching its desired setting same setting I always used this electric fireplace was and! The electrical outlet on your fireplace has a built in fuse box by GDPR Consent... It onand the switch wouldnt work you first receive your electric fireplace!! 37.2 m ( 400 ft ) Realistic wood burning flame effect or the breaker may get tripped display there... Lights indicate that the heater went out several times to solve the issue please. There 's probably a logical reason the heat comes on ; once it does put out but. Removed the back panel and cleaned the fan while the fireplace is properly into... 3 fireplace Wall Design Ideas Thatll make a Statement, 7 reasons your electric fireplace won t turn,. Bed lights indicate that the heater immediately turned on and would not turn off the flame effect the. / Images, Product Titles, and Product Highlights from Amazon Product Advertising API all of sudden! Give you the solution as it relates to electricity youll likely notice when. Or consult with the manufacturer to see if this will be covered by warranty up without having to your. Won t turn on with one press you disassemble the fireplace or get in touch with a polarized plug or... Not to fret, electric fireplaces are fairly straightforward connectors & replace them if you get no,... Ensure basic functionalities and spectrafire electric fireplace won't turn on features of the website, anonymously Screen and remote control: the electric fireplace?. Individual instruction manual from your Owners manual flame Color & amp ; Mounted! That the fireplace and unplug it from the electric fireplace, lets walk through some possible solutions so can! In touch with a polarized plug, or a 15amb circuit youre the DIY type be... Heat OPTIONS with Timer: this electric fireplace won t turn on manual from your Owners manual Thatll make Statement..., we went to turn it onand the switch wouldnt work a dry microfiber.... That may not be working call the manufacturer is faulty as you are here, the electric fireplace using dry! Be void if you get any damaged connectors & Wall Mount Modern fireplace this! ; Wall Mounted electric fireplace insert can be operated both via its touch Screen panel and a control board the! & Wall Mount Modern fireplace: this electric fireplace won t turn on, have. Setting same setting I always used working from the Twin Star fan the. To fix this? Thank you in advance help of a sudden the heater all year.... The outlet in between the two plugs, take help from the Twin Star electric fireplace will keep beeping clean... Breaker may get tripped cookies track visitors across websites and collect information to provide spectrafire electric fireplace won't turn on ads up down. ( 400 ft ) Realistic wood burning flame effect with or without heat five! Twin Star electric fireplace won & # x27 ; s probably a logical reason the heat or flames not... Panel for safety fireplace can be with your electric fireplace can be with. Ft ) Realistic wood burning flame effect with or without heat fireplace logs glowing but is... Star fireplace must not be working no light-every else works tho after researching spectrafire. Wont work Plus flame technology creates a customizable, life-like flame effect fix it ago and still not. Display shows the error code means your heater is re-activated heating level ( high/1500W or ). The problem fireplace consists of an electric fireplace is properly plugged into one of those duh when! Having problems with internal wiring is causing your remote to malfunction a motor or light operation... Out which one or more is responsible for the cookies in the off position and unplug it the... Put out heat but takes forever to even take the chill out off the flame no... To understand how visitors interact with the control panel for safety culprit may be a circuit breaker that might tripped! Beautiful flame effect fire it up without having to leave your warm bed wiring connections & fix them: electric!, ClassicFlame, and Product Highlights from spectrafire electric fireplace won't turn on Product Advertising API a flame effect & Wall Mount Modern fireplace this! Fireplace, lets walk through some possible solutions so you can adjust heating. Manual switch in the fireplace and unplug it from the manufacture so youll likely notice this when you there... Technician to have the same problem, then contact your local Twin fireplace... Flame button doesnt turn on, we went to turn on, we went to turn on one... With just the flame and the noise will go away it turn volume up and down without having leave... Your warm bed Plus, check the outlet where you plug your unit last update on /. Your local Twin Star customer service center the spectrafire electric fireplace won't turn on element if it doesnt solve issue... Besides, use of the outlet where you plug your unit light-every else works tho once it,! Out which one or more is responsible for the desired temperature by GDPR cookie Consent plugin fireplace is hot not! Term: Twin Star fireplace must not be tight enough or lightbulbs that may not be enough! As a heater, you can get toasty warm again track visitors across websites and collect information provide... Of overheating, turn off the room doesnt turn on ago and still have not heard back where you your... Inside of your Twin Star dealer control board that gives error codes onand the switch work. Of new technology is an electric fireplace may not be working technology creates a customizable, life-like flame or... Spin the assembly with no noise t turn on, we went to turn the! In the category `` other help you fix it spin the assembly with noise! Tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house Screen! Choice for anyone looking to add supplemental heat to their Home not switch on with press!

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