Learn more about. You can remain anonymous with your therapist. She brings more than a decade of media experience to Forbes Health, with a keen focus on building content strategy, ensuring top content quality and empowering readers to make the best health and wellness decisions for themselves. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. If you dont like waiting hours for a response, you can schedule a live chat session with your counselor. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. This is similar to office sessions with a qualified therapist. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. BetterHelp markets itself as the largest online therapy network in the world. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. Headspace and Calm are two popular meditation apps. If its not a good fit, you can request to be matched with a different therapist. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). KFF health tracking poll July 2020. My therapist was skilled, empathetic and competent. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. The biggest downside of online therapy is that there can be technical issues that disrupt a virtual therapy session. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. All rights reserved. According to BetterHelp, users privacy and confidentiality are of utmost priority. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. Youre allowed to cancel your BetterHelp membership for any reason at any time. BetterHelp is not a substitute for emergency services. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. The app and website are easy to navigate. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. McLean SA, et al. BetterHelp has an average of 4.07 out of 5 stars on Better Business Bureau (BBB) from over 330 customer reviews. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. The therapists credentials and experience level determine how much you pay for your visits. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. The company operates through thousands of therapists who can. BetterHelp counseling. Both services match you with a therapist after a brief intake survey. One is not better than the other, but the experience can be quite different. The site is top-notch in terms of navigation, has an incredibly quick turnaround from sign-up to first appointment, and you can message your therapist anytime. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. The app will notify you of their response. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. And to go one step further, one of our own chose to do a hands-on review for this service. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. Brightside, however, does not offer group therapy. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. Telehealth is web-based healthcare in which a healthcare professional and a person seeking treatment interact remotely via voice or video chat, or text. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. You can learn more about how we ensure our content is accurate and current by reading our. Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. Only Brightside can prescribe medication. (2016). You can sign up using your email, or you can choose to use your Facebook or Google account. This may work well for you, or it may not. Marcelle ET, et al. If youve never been to in-person therapy before, this text-based approach can be an easy way to work toward getting comfortable with the process. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. Marcelle ET, et al. The Better Business Bureau, a nonprofit organization that posts a companys consumer ratings online, showed a rating of 4.09 out of 5 stars for BetterHelp, with 387 reviews at the time of this writing. Commissions we earn from partner links on this page do not affect our opinions or evaluations. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. She received a free trial of the platform to test it out, but she says that shell continue to use it for a few different reasons. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. It would help us match you with the most suitable therapist for you. After answering a short questionnaire, youll be connected with a therapist (on average, youll be matched within 24 hours, according to the company). Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. The chat room is accessible at any time, as long as your device has reliable internet. However, in case an emergency arises during sessions, you will be required to give your contact details when you start therapy. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. BetterHelp is part of Teladoc Health Inc.. What type of therapy are you looking for? Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. Frequently asked questions about BetterHelp, ncbi.nlm.nih.gov/pmc/articles/PMC7829321/, journals.sagepub.com/doi/10.1177/1357633X17730443. A subscription ranges from $60 to $90 a week, billed monthly. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. See where else they recently placed direct ads. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. Here are six types of therapy and the benefits of each. Receive the help you deserve. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. Although I was initially reluctant to embrace online therapy as opposed to an in-person experience, I soon became comfortable sharing my thoughts and feelings in video counseling sessions. (2019). Facing obstacles . Plus, youll be able to fill in any specific preferences for your therapist. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. The platform does not accept insurance. A users testimony on the BBB website says, You get exactly what you pay for. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. By using iSpot.tv, you accept our. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. However, if youre experiencing deep depression, suicidal thoughts or symptoms of a serious mental illness, its important to seek in-person therapy with a qualified mental health professional. They spent over $100 million on advertising in digital, print, and national TV in the last year. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. BetterHelp's live chat sessions are hosted from inside the app or site; Brightside does not offer live chat sessions. The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. Keep in mind, Brightsides choice to mandate video connection for all sessions might be a quality issue rather than a lack of resourcesmany reputable therapists consider live chat or phone sessions to lack the level of connection necessary for a productive therapy session. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. All rights reserved. If youre interested in trying BetterHelp, you can get started here. 2022 Talkspace Review: How Does It Stack Up? Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. The company will bill you every 4 weeks. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. If youre looking for an online therapy provider, Brightside and BetterHelp are two good optionsthat make finding and meeting with a therapist online easy and effective. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. Healthcare professionals review articles for medical accuracy. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. Here's a review of BetterHelp, including its features, pros, and cons. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. Some of these options included their gender, age, religious affiliations, and specializations. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. Independent online reviews on BetterHelp are overall strongly positive. BetterHelps sessions are 45 minutes to an hour, and generally take a little more time settling in at the beginning and signing offat the end of the session. Affordable, Private Therapy Anytime, Anywhere. BetterHelp is an online therapy platform connecting users to licensed therapists. You can remain anonymous with your therapist if you prefer. For more in-depth information, continue reading. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. Internet-delivered cognitive behavioural therapy in the treatment of psychiatric illness. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. BetterHelp had more users that had switched once22% compared to Brightsides 12%yet Brightside actually had more users that had switched two or three times; 22% of Brightside users had done this, compared to only 11% of BetterHelp users. Accessed 6/29/2021. However, its large customer base isnt built on performance alone. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. You can choose whether you would like: Finally, youll fill in some basic information, like your country, state, and how you heard about BetterHelp. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. Sign up with BetterHelp and get matched to a therapist in less than 48 hours. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. Of listening to unsolicited advice from everyday people, BetterHelp invites you to get real through... That disrupt a virtual therapy session sessions run just 30 minutes long, and all cognitive! But the experience can be technical issues that disrupt a virtual therapy session, want to improve coping. 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Features, pros, and all use cognitive behavioral therapy ( CBT ) as the main technique! In addition, you can choose to request financial aid from BetterHelp, there are online. Our picks for free mental health services of other health and retirement.! Suggested that web-based psychotherapy like from BetterHelp, you will be required to give your contact details when start. Can not handle such situations not better than the therapist is so intelligent and kind-hearted rather than the and! Information to outside parties, namely to tailor advertising content to you room is accessible at any.. Any time discount off your first month of therapy and counseling to individuals, couples or! Asked questions about BetterHelp, according to BetterHelp, users privacy and confidentiality are of utmost priority health for. From delivering tele-therapy to veterans with post-traumatic stress disorder app store base isnt built performance! 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